Email Forward for forum-moderation

Can we please setup an email redirect for forum-moderation@wordpress.org to support.83653.37ec7bb06f4500a7@helpscout.net?

This is the same destination as the forum-password-resets@ email address.

Thank you in advance.

cc @clorith

#email #prio2 #helpscout

Email forward for Memorials.

Can we please setup an email redirect for memorials@wordpress.org to memorials@mu.helpscoutapp.com?

Thank you!

cc @poliuk

#email #prio2 #helpscout

Helpscout cannot email to @wordpress.org…

Helpscout cannot email to wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ from wordpress.org

Occasionally there’s the need for Helpscout inboxes, which are @wordpress.org inboxes to send emails to other @wordpress.org email addresses, these might be just CC’ing a given WordPress.org user, or forwarding an email to a different Helpscout instance.

Unfortunately, it appears that this is currently blocked by the WordPress.org SMTP servers. Can we allow HelpScout to send-as wordpress.org to WordPress.org?

The relevant part from the bounce is: (noting, I’ve replaced the inboxes for spam purposes, dpo is the sender, and recipient was security in this case)

Final-Recipient: rfc822;mailbox-here@wordpresss.org
Action: failed
Status: 5.7.1 (delivery not authorized)
Remote-MTA: dns;mail.wordpress.org (198.143.164.147)
Diagnostic-Code: smtp;554 5.7.1 <helpscout-inbox@wordpress.org>: Sender address rejected: Access denied
X-PowerMTA-BounceCategory: invalid-sender

The bounce email is available here: https://secure.helpscout.net/conversation/1966354976/301771 and stored in the private PasteBin as #184485 with ID of 2d0a5. (Alternatively, ask a Neso team member for a copy of the email if you’re unable to locate that and unable to locate the HS credentials)

#mail #helpscout #prio3

Email forwarder hosting@wordpress.org for HelpScout

Can we please have an email forwarder from hosting@wordpress.org to hosting@wordpress.helpscoutapp.com

Ref: https://meta.trac.wordpress.org/ticket/6226

#email #helpscout #prio2

Email forwarder reports@wordpress.org for HelpScout

Can we please have an email forwarder set up from reports@wordpress.org to wp-project-reports@mu.helpscoutapp.com.

This is for some upcoming code-of-conduct stuff. I’ve set up a mailbox on the helpscout side (this is in the WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more./Foundation HS instance).

cc @angelasjin.

#email #helpscout #prio2

Update getinvolved@ email forwarder

Can we please update the forwarder for getinvolved@wordpress.org from support@wordcampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. to get-involved-wordpress@mu.helpscoutapp.com

Thanks!

Not high-priority as I’ve got a forward in place on the Helpscout side until changed.

#email #helpscout #prio2