Help Scout DKIM update

Hi, we got the following email from Help Scout. I’m not sure if it applies to both of our instances, or only one of them. The records need to be updated by October 16th.

As of October 16th, 2023 we will no longer be relying on SPF authentication tied to your domain when using Help Scout servers to send email as your custom email address. We are moving to a method with a focus on DKIM instead, to both modernize our infrastructure and align with industry best practices.

You’re receiving this message because your domain(s) currently has a DMARC record set to p=reject, but does not have the CNAME records to allow DKIM authentication for emails sent from Help Scout. If you do not take action before we make these changes, emails you send from Help Scout will be rejected by many email servers as they will no longer be DMARC aligned.

To continue using Help Scout servers to send emails as your domain, you’ll need to create a couple of CNAME records at the DNSDNS DNS is an acronym for Domain Name System - how you assign a human readable address to a website’s exact numeric coded location (ie. wordpress.org uses the actual IP address 198.143.164.252). provider for your domain so that recipient servers can authenticate the DKIM signature on emails you send from Help Scout.

You’ll need two CNAME records:

strong1._domainkey.[yourdomain] should point to strong1._domainkey.helpscout.net
strong2._domainkey.[yourdomain] should point to strong2._domainkey.helpscout.net

Our article Use DKIM to Help With Email Deliverability has a bit more information if you need it.

Alternatively, you may choose to set up your Help Scout mailbox to connect to your email provider to send email, instead of sending from our servers. You do not need to make changes to your DNS records if you choose to change the sending method.

Our article Outgoing Email Settings explains a bit more about the different options and has links to help with setting up the connection to your provider.

#prio1

Email for events.wordpress.org

Hi, the Community Team would like to start creating events.wordpress.org email addresses, to correspond with the sites we recently setup. Similar to WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. addresses, they would be hosted in the WordPress Foundation GSuite, and would take the format of japan@events.wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/, etc.

Are there any complications around that? If not, can you please set it up? I’ve added the domain to the info@wordpressfoundation.org account, but it needs to be verified with a TXT record. You can get the value from https://admin.google.com/ > Account > Domains > Manage Domains. I’m assuming they’ll provide the MX values etc after that process is complete.

Let me know if you have any thoughts or if there’s anything else you need.

Thanks!

#prio2

events.wordpress.org served by wordcamp.org

Hi, the Community team would like to start using the events.wordpress.org domain for a new series of events. They’ll need many of the same tools as WordCamps, so the MetaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. team would like to use the wordcamp.org server to host the domain.

Can you please setup DNSDNS DNS is an acronym for Domain Name System - how you assign a human readable address to a website’s exact numeric coded location (ie. wordpress.org uses the actual IP address 198.143.164.252)., nginxNGINX NGINX is open source software for web serving, reverse proxying, caching, load balancing, media streaming, and more. It started out as a web server designed for maximum performance and stability. In addition to its HTTP server capabilities, NGINX can also function as a proxy server for email (IMAP, POP3, and SMTP) and a reverse proxy and load balancer for HTTP, TCP, and UDP servers. https://www.nginx.com/., SSLSSL Secure Socket Layer - Encryption from the server to the browser and back. Prevents prying eyes from seeing what you are sending between your browser and the server., etc to support that? I assume it’d be similar to what was needed to add buddycamp.org.

For SSL, we’re not planning to use any 4th-level domains, only events.wordpress.org/.... So I assume the wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ wildcard is all that’s needed?

They’d like to launch the first one around the end of the month. @vnsavage, if you have time to do this in the next ~4 business days that would help us make that deadline, but I understand if not.

Thanks!

cc @dd32

#prio1

MC access for ryelle

Hi, can you please grant @ryelle access to WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ MC, including PHPMyAdmin? Release access isn’t required, though.

Thanks!

Create wp20.wordpress.net

Please create a new site similar to WP15.

It needs to be done this week so it can be used for the SOTW

#prio1

Add proxy for samsuresh and unintended8

Sam and Juan are new Super Deputies on wordcamp.org, can you please add them to the proxy?

@samsuresh‘s key is:

ssh-rsa AAAAB3NzaC1yc2EAAAADAQABAAABgQC04wGyfPXUnAxye/lCZVSzUTmMOL+Tyk4HdAr96mtao++PaUefAKxPO2AA+MpRrXqwIWlEPSMD5BHj0kY0vNfEJfg+6Xygz3/3MSpeLygJFL64Y0jL4sbSb0x8f5ot6mcDNftxayFge0WibmAJ2dWN2YyS39GeCaAQWU14hq8ikrgHW55A03WmsHA9I+1ijQfzVpibyfMA9VQ+UbByZoEs/CP5jhwSekNyKXN0tzADToXZ14G+FlKVhLUORF6zhg3U5qPl8/fCNFIyVb/N9bdwEz7lrrInJAQxn10RbSuDsXd3IKyoK7+mgvrxCJUuNml1NYaIwRT0l4vFNRs+PJmXE/mHn09UpTvNpo2Hqe9+DzvZyB4beaPvqHmYExJGI75FiAnhxpmTZnzAASA1jBR2oKQHjMBEOcWp1T6xslPsK0v3T6E0IfiCEy0zrPr/IUO6nhvgJ24mBNS8FDHQNeWP5smsaah6VJR2RN+uY6QG61jBz7FA0Pz7RqY20l7c4Xc= sams@MacBook-Pro.local

@unintended8‘s key is:

ssh-ed25519 AAAAC3NzaC1lZDI1NTE5AAAAIAqymAuM1vkZHq6JxXFOWDhQdTBYdBd67bIaNoq/XA5Z juan@ciudadanob.com

#prio1 #proxy #ssh

Update gutenberg.run `A` record

Hi, can you please update the A record for gutenberg.run to point to 165.22.42.103?

The current record points to a droplet under @aduth‘s personal account, and we’d like to change it to a Foundation account that several of us have access to. DigitalOcean doesn’t allow transferring droplets, so we had to setup a new one, hence the IP change.

#prio2

DNS hosting for gutenberg.run

Hi, I’m working w/ @aduth to transfer the gutenberg.run domain to the Foundation. MarkMonitor has initiated the transfer, can you please setup DNSDNS DNS is an acronym for Domain Name System - how you assign a human readable address to a website’s exact numeric coded location (ie. wordpress.org uses the actual IP address 198.143.164.252). hosting on our end, and update the nameservers w/ MM after the domain lands?

I think the only needed record is an A to 138.197.4.192, and the www CNAME.

#prio1 (since the old registrar is currently doing DNS hosting)

Thanks!

Sandbox out of disk space

Hi, I’m not able to run the ip2location update script, because I’m out of disk space. Part of the reason for that is I have 2gb of Xdebug trace.* files in my temp folder, but I can’t delete them because of permissions.

I’ve already run svn cleanup --include-externals on the main codebases.

A short term fix might be to just delete those files for me, but long term it’d be nice to be able to delete them myself.

Regardless of that, though, several of us frequently run out of space, so it feels like the margins are too tight. Increasing the allocation for everyone might solve the deeper problem?

#prio3

FYI: WordCamp Let’s Encrypt `india/2020` bug fixed.

The bug where india.wordcamp.org/2020 ended up in the Dehydrated endpoint (instead of just india.wordcamp.org) is now fixed.

No action needed on my part, just an FYI.