Enable DKIM for 3rd-party WordCamp emails

Since February 1, 2024, Gmail and Yahoo have implemented new requirements for email senders to protect users’ inboxes from spam more effectively while ensuring legitimate emails are received.

As y’all know, Google and Yahoo have changed how they handle non-authenticated emails. While emails we send are likely to have proper authentication in place, emails sent from 3rd-parties don’t.

Some 3rd-party tools can use the Gsuite account for emails (Freescout & HelpScout for example). Other tools, such as Mailchimp, Active Campaign, Brevo, and a long list of others don’t support it.

Mailchimp is currently enabled for DKIM, as it’s used for the main Central account – and as I’ve just found out, as long as you can receive email for a email address, any WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. can use that verification; so any WordCamp using Mailchimp is fine.

Active Campaign is used (at least) by WordCamp Asia, this requires adding additional DKIM keys and a CNAME to verify the domain ownership.

acdkim1._domainkey.wordcamp.org CNAME dkim.acdkim1.acems1.com
acdkim2._domainkey.wordcamp.org CNAME dkim.acdkim2.acems1.com

em-3501330.wordcamp.org CNAME cmd.emsend1.com

Brevo is currently used by (at least) WordCamp Europe. Similar to above, it requires the DKIM records and an ownership verification record.

Unfortunately these do not use CNAME’s and require TXT records be added:

wordcamp.org TXT brevo-code:[pixelated-text]
mail._domainkey.wordcamp.org TXT k=rsa;[pixelated-text]

(@casiepa can you let me know the actual values for these? I can only find pixelated images)

I don’t know how to handle this going forward; especially in the case of the above which require may require ownership verification from future WordCamps, I’m almost certain the above authentication steps won’t work for future camps.

If systems have any objections to enabling DKIM and ownership verifications of the domain for WordCamps, let us know and we’ll discuss if there’s an alternative; At present it doesn’t appear there’s many other options; aside from requiring WordCamps to use a limited selection of tools, or to use a 3rd-party domains (such as team@wc{city}.org).

Regional WordCamps (Asia, Europe, and US) get special treatment however in this regard; so I assume enabling DKIM is going to be possible.

#wordcamp #email #prio2 #dns