This handbook would not be possible without the help of these fine people:

  • Podz
  • jnhghy
  • MacManX
  • jerrysarcastic

In addition, the Break/Fix section of this handbook was adapted from the original website at — and would not have been possible without the pioneering work from these fine people:

  • Sheri Bigelow
  • Mika Epstein
  • Amy Hendrix
  • Kailey Lampert
  • Jen Mylo
  • Andrea Rennick
  • Christine Rondeau
  • Michelle Langston
  • Mike Schroder