Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Jen 5:51 pm on October 20, 2014
Tags: wcsf, wcsf2014 ( 6 )

WCSF Team Planning

If you are not attending WCSF this year, you can ignore this post. If you are coming and planning to participate as part of the support team, please click through and read it all. 🙂

Continue reading →

#wcsf, #wcsf2014

Jen 11:37 pm on June 12, 2014
Tags: team meetup ( 2 ), wcsf, wcsf2014 ( 6 )

WCSF 2014 Update

Heads up, support team! We’re getting ready to publish details about the plans for WordCamp San Francisco this October (which includes a mini team meetup), so if you’re thinking of attending, please read the post at https://make.wordpress.org/updates/2014/06/12/wordcamp-san-francisco-travel-contributor-days/ and take the short survey linked at the end of it so I’ll know how many team members to plan for (don’t worry, this isn’t a commitment or anything, I just need to get some rough numbers for budgeting purposes). Thanks!

#team-meetup, #wcsf, #wcsf2014

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