Title: goals – Make WordPress Support

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#  Tag Archives: goals

 [  ](https://profiles.wordpress.org/hanni/) [hanni](https://profiles.wordpress.org/hanni/)
11:09 pm _on_ August 5, 2012     
Tags: goals   

# 󠀁[Post hoc ergo propter hoc approaching and defining…](https://make.wordpress.org/support/2012/08/post-hoc-ergo-propter-hoc-approaching-and-defining/)󠁿

### Post hoc ergo propter hoc: approaching and defining support goals

Breaking out from the Codex thread below – and using, inter alia, [Siobhan’s comment](https://make.wordpress.org/support/2012/07/codex-work/#comment-167)
as a starting point, let’s get some outlining goals going on:

 * A clear division between **developer docs and user docs**
 *  A self-contained, concise yet complete **landing page** for the user coming 
   in
 * **Plot a useful journey for different people who want to “learn WordPress”, from
   beginner to ninja/rockstar/whatever the individual wishes to be **– (imho this
   needs to both respect that not everyone will want to do everything, nor indeed
   have the nouse (everyone is unique, and has their own strength), whilst respecting
   and encouraging the learning process – it’s a balance to ensure that eveyone 
   gets to where _they_ want to be, with the best tools and information not where
   we, or anyone thinks they should be. Without passion, we’d not be here – I think
   at this point I’m merely restating what everyone thinks and goes without saying,
   but, let’s just get it documented.)

So, there’s some overlap and a meeting point with the [core contributors](https://make.wordpress.org/core/handbook/)‘
handbook, and this is where we need to be super disciplined. I know so many of us,
[@ipstenu](https://profiles.wordpress.org/ipstenu/), [@andrea_r](https://profiles.wordpress.org/andrea_r/),
[@lorelle](https://profiles.wordpress.org/lorelle/), [@esmi](https://profiles.wordpress.org/esmi/)(
and everyone here, and more!) have been mulling this over for a good deal of time,
so I’m just very much about grouping the discussion and the years of thought and
care into a thread.

Let’s go!

[#goals](https://make.wordpress.org/support/tag/goals/)