7th December Support Team meeting

The weekly support meeting will be held on Thursday, December 7 2023, 10:00 UTC AND Thursday, December 7 2023, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.(a Slack account is required) or at https://make.wordpress.org/support/chat/.

2 meetings this week

Based on previous discussion, we are trialling an APAC-friendly meeting time to see if that is a valuable option. For now, this will be in addition to the existing meeting time – but depending on demand we can consider alternating the times each week.

Slack > Matrix Switchover

Checking in on the proposed switch from Slack to Matrix:

  • What are the things that could be challenging if we make the #forums channel on Slack read-only starting today?
  • What pain point or blockers have you noticed using Matrix and different clients?

Support Team Onboarding

With the new Support Guidelines approved and in place – it might be time to consider documenting some kind of onboarding for potential new members to the team. What do you think? What should be included?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!

We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.