Title: WP Contributor Mentorship Program: Support Team Onboarding Meeting Author: Felipe Velzani Published: July 27, 2023 --- [ ](https://profiles.wordpress.org/felipevelzani/) [Felipe Velzani](https://profiles.wordpress.org/felipevelzani/) 3:31 pm _on_ July 27, 2023   # WP Contributor Mentorship Program: Support Team Onboarding Meeting Hi everyone! Are you passionate about WordPress and eager to contribute to its forums? Do you enjoy helping others and solving challenges? If so, we have exciting news for you! We are thrilled to announce that we will be hosting an exclusive onboarding call to introduce enthusiastic individuals like you to our Make Support team and its rewarding contributions to WordPress. Whether you’re a seasoned developer, a support expert, or a WordPress enthusiast with a desire to learn and grow, we welcome everyone to join our team. The onboarding meeting will be held on [Friday, July 28th 2023, 14:00 UTC](https://www.timeanddate.com/worldclock/fixedtime.html?iso=20230728T1400). Meeting link: https://meet.google.com/uqz-ohjg-nwd You can also join using your phone: https://tel.meet/uqz-ohjg-nwd?pin=5284923163766 Anyone can join, and you can participate using video, audio, or text (using the meeting chat) — whatever makes you more comfortable. During this onboarding call, you’ll get the chance to: * Introduce yourself to the team (optional) and create connections. * Ask any questions you may have about the program and the contribution process. * Get familiar with how you can contribute, regardless of your experience level. * Have some real examples of support topics and how we approached each of these. * Steps to follow when finding bugs and how to create a bug report. * Get to know some great tools to speed up your contribution and improve its quality. * Review some basic guidelines to keep in mind while contributing to the forums. ### Share this: * [ Threads ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=threads) * [ Mastodon ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=mastodon) * [ Bluesky ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=bluesky) * [ Facebook ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=facebook) * [ X ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=x) * [ LinkedIn ](https://make.wordpress.org/support/2023/07/wp-contributor-mentorship-program-support-team-onboarding-meeting/?share=linkedin) 1. ![](https://secure.gravatar.com/avatar/d1900f2adcdf1910bcaad713bdba5d308f16efb7919671ed46a69b2d6cad0833? s=32&d=mm&r=g) 2. [t-p](https://profiles.wordpress.org/t-p/) 5:19 pm _on_ July 27, 2023 3. Big shoutouts to mentors! 4. ![](https://secure.gravatar.com/avatar/a456ef03cbe00c97550679fb264b6e51da93c8443aa1114069ddd49f3d0e8f8d? s=32&d=mm&r=g) 5. [Felipe Santos](https://profiles.wordpress.org/felipevelzani/) 5:49 pm _on_ July 28, 2023 6. ## Resources 7. **Reporting Bugs** 8. If you find a support thread where a bug is reported, try reproducing it yourself. If you confirm it is indeed a bug, you can report in in [GutHub](https://github.com/WordPress/gutenberg/issues)( if it affects the blockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. editor) or in [Core Trac](https://core.trac.wordpress.org/)( if it affects other areas of WordPress code, including bundled themes). Before you open a new issue, do a quick search to ensure it has not been reported already. 9. If you are not familiar with bug reporting, please watch these two videos on [Using Trac](https://learn.wordpress.org/tutorial/how-to-use-trac/) and [Using GiHub](https://learn.wordpress.org/tutorial/how-to-use-github-for-gutenberg/). 10. **Testing sites** 11. [Playground](https://playground.wordpress.org/)** **> Run a clean WordPress install in your browser! This is a community project. 12. [instawp.io](https://instawp.io/) > Free online service, installs are temporary. Allows you to set up custom sites and save them as templates. 13. [LocalWP](https://localwp.com/) > Desktop up to create local installations. Great for persistent testing environments or if you need to work while you are offline. 14. **Guidelines** 15. You can find the Support [Guidelines here](https://wordpress.org/support/guidelines/). Examples of common mistakes and thinks we want to avoid in the public forums are [here](https://wordpress.org/support/guidelines/#the-bad-stuff). Predefined replies to common questions are [here](https://make.wordpress.org/support/handbook/giving-good-support/pre-defined-replies/). 16. **Using Blocks in the Forums** 17. Since December 2022, the WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. [https://wordpress.org/](https://wordpress.org/)’ s forums use GutenbergGutenberg The Gutenberg project is the new Editor Interface for WordPress. The editor improves the process and experience of creating new content, making writing rich content much simpler. It uses ‘blocks’ to add richness rather than shortcodes, custom HTML etc. [https://wordpress.org/gutenberg/](https://wordpress.org/gutenberg/) blocks. You can learn more about this [here](https://wordpress.org/support/forum-user-guide/block-editor/). 18. **Some forums and views to get started:** 19. * [Topics with no replies](https://wordpress.org/support/view/no-replies/) * [Unresolved Threads](https://wordpress.org/support/view/support-forum-no/) * [Gutenberg forum](https://wordpress.org/support/plugin/gutenberg/) * [Fixing WordPress Forum](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * [Requests and Feedback Forum](https://wordpress.org/support/forum/requests-and-feedback/) * [Everything else WordPress Forum](https://wordpress.org/support/forum/miscellaneous/) 20. * ![](https://secure.gravatar.com/avatar/a456ef03cbe00c97550679fb264b6e51da93c8443aa1114069ddd49f3d0e8f8d? s=32&d=mm&r=g) * [Felipe Santos](https://profiles.wordpress.org/felipevelzani/) 5:50 pm _on_ July 28, 2023 * (Thanks [@mrfoxtalbot](https://profiles.wordpress.org/mrfoxtalbot/) for organizing all these resources!) Comments are closed. # Post navigation [← Agenda for July 27th Support Meeting](https://make.wordpress.org/support/2023/07/agenda-for-july-27th-support-meeting-2/) [Summary for July 27th Support Meeting →](https://make.wordpress.org/support/2023/07/summary-for-july-27th-support-meeting/)