Title: Support ticket triage session – April 12th 2023 at 16:00 UTC 
Author: Vlad
Published: April 5, 2023
Last modified: June 2, 2023

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 [  ](https://profiles.wordpress.org/vladytimy/) [Vlad](https://profiles.wordpress.org/vladytimy/)
5:18 pm _on_ April 5, 2023     
Tags: [bug-scrub ( 11 )](https://make.wordpress.org/support/tag/bug-scrub/)

# Support ticket triage session – April 12th 2023 at 16:00 UTC 

🪲 It’s time for another bug scrub.

In our last 5 bug scrubs in 2023, we had a look at [first 50 tickets with normal priority](https://meta.trac.wordpress.org/query?id=696%2C1999%2C2204%2C2214%2C2224%2C2490%2C2537%2C2596%2C2666%2C2695%2C2884%2C3089%2C3187%2C3273%2C3388%2C3429%2C3505%2C3570%2C3619%2C3633%2C3712%2C3931%2C3954%2C3999%2C4007%2C4117%2C4176%2C4275%2C4412%2C4576%2C4577%2C4867%2C5006%2C5008%2C5100%2C5146%2C5229%2C5232%2C5238%2C5263%2C5328%2C5535%2C5536%2C5561%2C5620%2C5629%2C5669%2C5680%2C5688%2C5696&order=priority).
🎉 **That is 50%** – we’re halfway there! A huge thank you to everyone that contributed
in the previous bug scrubs. In this session, we will be looking at the next 10 tickets
from the component with normal priority.

[Tickets we will be looking at in this meeting](https://meta.trac.wordpress.org/query?component=Support+Forums&id=5715%2C5717%2C5718%2C5722%2C5723%2C5730%2C5734%2C5748%2C5759%2C5877&order=priority)

This aims to be part of a series of bug scrubs in order to scan the entire support
forums ticket component. If you want to help to host a bug scrub, feel free to reach
out.

This ticket triage session will be held on [Wednesday, April 12th, 2023, 16:00 UTC](https://www.timeanddate.com/worldclock/fixedtime.html?iso=20230412T1600)
in [#forums](https://wordpress.slack.com/messages/forums/) on SlackSlack Slack is
a Collaborative Group Chat Platform [https://slack.com/](https://slack.com/). The
WordPress community has its own Slack Channel at [https://make.wordpress.org/chat/](https://make.wordpress.org/chat/)(
[a Slack account is required](https://make.wordpress.org/chat/)).

We all love Support Forums – It’s where we learn and help at the same time. In order
to make this a better place, we constantly come up with new enhancements, requested
via tickets. Some of these need a push forward.

We are putting aside some time to triage tickets, trying to gather some helpful 
input about what we think about them and how we can help to move them forward. Please
keep in mind that our work actually helps metaMeta Meta is a term that refers to
the inside workings of a group. For us, this is the team that works on internal 
WordPress sites like WordCamp Central and Make WordPress. contributors to pick the
most needed tickets and work on them.

🌎 As a long term plan, we will be alternating the time slots for these meetings:

 * Wednesday at **08:00 UTC**, hosted by [@thelmachido](https://profiles.wordpress.org/thelmachido/)
 * Wednesday at **16:00 UTC**, hosted by [@vladytimy](https://profiles.wordpress.org/vladytimy/)

The chosen hour is not friendly with your time zone, unable to make the session 
or maybe meetings just aren’t your thing? If the latter, you should still come and
meet us – you’ll change your mind about boring meetings. 😊 We would still love 
to know your opinion on the issues mentioned in the tickets. Please feel free to
let us know via a comment on the respective tickets.

[View the Support Forums ticket component](https://meta.trac.wordpress.org/query?status=!closed&component=Support+Forums&order=priority)

[#bug-scrub](https://make.wordpress.org/support/tag/bug-scrub/)

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