Support ticket triage session – April 12th 2023 at 16:00 UTC 

🪲 It’s time for another bug scrub.

In our last 5 bug scrubs in 2023, we had a look at first 50 tickets with normal priority. 🎉 That is 50% – we’re halfway there! A huge thank you to everyone that contributed in the previous bug scrubs. In this session, we will be looking at the next 10 tickets from the component with normal priority.

This aims to be part of a series of bug scrubs in order to scan the entire support forums ticket component. If you want to help to host a bug scrub, feel free to reach out.

This ticket triage session will be held on Wednesday, April 12th, 2023, 16:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required).

We all love Support Forums – It’s where we learn and help at the same time. In order to make this a better place, we constantly come up with new enhancements, requested via tickets. Some of these need a push forward.

We are putting aside some time to triage tickets, trying to gather some helpful input about what we think about them and how we can help to move them forward. Please keep in mind that our work actually helps metaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. contributors to pick the most needed tickets and work on them.

🌎 As a long term plan, we will be alternating the time slots for these meetings:

The chosen hour is not friendly with your time zone, unable to make the session or maybe meetings just aren’t your thing? If the latter, you should still come and meet us – you’ll change your mind about boring meetings. 😊 We would still love to know your opinion on the issues mentioned in the tickets. Please feel free to let us know via a comment on the respective tickets.

#bug-scrub