Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
This is where news that are relevant or good to know for the team from across the community are brought up and shared.
Two-Factor Authentication
Two-factor authentication is available for testing on WordPress.orgWordPress.orgThe community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/, the path to it is kind of hidden, as it is still being tested.
BetaBetaA pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. testing of the upcoming WordPress 6.2 continues at full speed. Do you run a unique kind of site, or fresh and modern PHPPHPPHP (recursive acronym for PHP: Hypertext Preprocessor) is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML. https://www.php.net/manual/en/preface.php. versions? Help us test if you can!
Support ForumSupport ForumWordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. Bug Scrub
A scrub of support forum component tickets is scheduled for March 1st.
WordCampWordCampWordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Asia
The first WordCamp Asia was held over the last weekend, and we’ll get some updates on how contributor dayContributor DayContributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. went form a support perspective when the attendees have had a chance to settle in, kudos to the volunteers who helped by giving back during the event (and before/after, of course)!
Volunteers interested in taking on more responsibilities
In an effort to facilitate for more volunteers taking on new roles and responsibilities, there’s a proposal to have others take part in running weekly meetings. To lower the barrier, agendas will be prepared and the groundwork handled if desired, to make it easier to jump in and participate in more ways.
If this sounds interesting, please feel free to reach out to @clorith!
Checking in with international liaisons
No major issues being reported form the international liaisons this week.
Our friends in the Russian community are currently experimenting with Telegram as a community platform, and are seeing new faces, which is an exciting development!
Open floor
Open floor is a segment of our chat that is used if there is time left of the allotted meeting time, where items not initially on the agenda can be brought up, such as feedback or ideas, anything really (so long as it relates to the support team).
This improves on the reporting flow, and ensures that more initial information is available to those who respond to reports, so that the reporters may retain their anonymity moving forward by not needing ot be called upon to explain their report.