Summary for February 16th Support Meeting

Community headlines and updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Topics reported by users

When a user reports a topic or review, they are now required to provide an explanation of why they are reporting the topic.

This should improve understanding among moderators when looking at a report, and remove the need to call out a user in public to get an explanation. This is doubly important, as the report feature maintains the reporters anonymity, by only revealing their identity, and the reason for the report, to a moderator, and that trust should not be broken.

Support component bug scrub

@vladytimy has graciously offered to host one (or more?) bug scrubs for the support component on metaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress., look forward to updates from them on times and dates!

WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Asia

WordCamp Asia is happening this weekend, and we’ve got the awesome @thelmachido and @prathameshp running the support table at Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. 🥳

Checking in with international liaisons

More communities bring back feedback that they are looking for solutions to replace Slack as a community platform due to various limitations form the platform in terms of who may use it, and what data is available to the communities to help retain members and grow.

#weekly-chat