This is where news that are relevant or good to know for the team from across the community are brought up and shared.
Topics reported by users
Minor, but still good, users are now required to provide a reason when reporting a topic, no matter what categorization is chosen. Previously a reason was only requested if the “Other” option was selected.
Support component bug scrubs
At the start of the year, a few folks mentioned that they would like to do a new scrub of tickets relating to the Support Forum component, to prioritize them based on the teams current needs.
Let’s check in on who would like to run these, and see what focuses we can aim towards going forward, and perhaps set some quarterly goals for improvements we would like to see to our own flows?
Checking in with international liaisons
This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.
There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!
Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!
We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.
This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.
When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.
It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.
For any other items to discuss, please add them to the comments below, or bring them up in the meeting.