Agenda for the January 19th Support Meeting

The weekly support meeting will be held on Thursday, January 19th, 2023, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at (a Slack account is required)

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

WordPress 6.2

The release squad for 6.2 has been assembled, and the current expected release date has been set to March 28th.

Support Training

The Learn platform on The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. has made huge strides, should we be expanding our team efforts to helping create content that can teach folks about giving or receiving good support, and the aspects that fall under this?

For starters I recommend everyone check out the Basic Principles of Conflict Resolution, both as it’s an important topic, but also a great way to get familiar with the concept of a LMS.

Further more, perhaps having a set of courses that anyone with an “elevated public persona” (I made up that term just now), be required to complete certain training sessions like this? That would mean anyone who may represent the project publicly, moderators being a great example, step through certain training on things like conflict resolution, deescalation, and similar? Using a LMS for this would also allow for followup when desired, and making this kind of learnings available to a wider audience of pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party and theme support providers as well!

The Support Handbook Status

The support handbook could need with an audit, who would like to take part in taht effort, and what content do you feel is superficial, and what do you feel is missing?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Unable to make the meeting, or maybe meetings just aren’t your thing? We would still love to hear how things are going in other non-English speaking parts of our community. Please feel free to let us know via the comment section below, in your own time, if there is anything you’d like to share, any questions or concerns you have, or just to let us know you’re doing OK!

We will make a habit of putting this callout with every agenda post going forward, so that everyone has a chance to join in.

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.