The details are here in @sterndata‘s make/support post.
Using a Discord Server for live support akin to IRC
On the official WordPress.orgWordPress.orgThe community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ site, support is limited to the support forums and the #WordPress IRC channel. The WordPress Slack is meant for administrivia and collaboration. It is not meant as a venue for live support.
Alan Fuller raised the idea about using a Discord server and that was discussed. This was actively discussed and pointed out that anyone can use IRC without an account. Discord requires an account to be used; that may not be a bar as Slack does too.
Many opensource projects use Discord as a way to provide live support to users and other contributors. The discussion left off with perhaps someone can try it and report back to the Support Team how that went.
“I have this issue too” replies and how to handle those in the forums
This was a follow up to an earlier conversation about this topic.
The consensus of those attending the Slack meeting was that for pluginPluginA plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party/theme topics if the developer is alright with it then let people pile on to those topics as much as they want.