Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
With WordPress 5.3 nearing, please keep thinking of Master List items, we will start working on this once WordPress 5.3-RC1 is released, and the field guide from coreCoreCore is the set of software required to run WordPress. The Core Development Team builds WordPress. is posted.
In the meanwhile, the historical reference to Master Lists is being gathered at https://github.com/wporg-support/master-list, which will allow for easier referencing, especially relating to discussions around core auto updates of late.
Some interesting insights indicating the quality of plugins, themes and core it self have gone up massively, and we are seeing fewer and fewer issues with each release, when looking at the history of our Master Lists.
With WordCamp US nearing, a call for volunteers for the Support Desk (also known as the Happiness Bar) was put forth by @bethannon1
Feel free to reach out to either for information and idea-sharing!
WordPress 5.3 progression
WordPress 5.3 Beta3 was released this week, with Release CandidateRelease CandidateA beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge. 1 planned for October 15th. That’s not much time left to get things wrapped up, so if you can, please do help with testing.
Checking in with international liaisons
Members from our communities in Russia, Serbia, India, Netherlands, Brazil, Portugal, Sweden and Urdu were present during this weeks discussions.
We also had a quick chat about early release knowledge within the communities outside the deeper WordPress developer circles.
Open floor
A discussion should be had on how and when to re-evaluate flagged users (users marked by moderators so that their posts need manual approval before being visible to the general public).
We’ll also look to get some new pre-defined moderator replies written up about flagged users to explain what it is and why the individual was flagged.
Should we look into doing some tag cleanup on the forums? There’s almost 600 000 “unique” tags on the international forums at this time, many of which are watered down variations of others. Tags serve various purposes, and are useful, but they lose their effect when they’re this diversified.