May 23rd Support Team Meeting Summary

General announcements

WordPress 5.2.1 is out, so keep an eye out for any recurring issues that may pop up, if any.

Notable fixes are the cryptography library now working better on 32bit systems.

Checking in with international liaisons

Members of the Italian, Serbian, Dutch, Russian, Indian,. Swedish and Greek communities had representatives present for our weekly chats. If there’s anyone from other non-English communities that would like to take part, feel free to join in and let us know, we love to hear from other parts of our community to build bridges!

Open floor

First a reminder that support volunteering shouldn’t be a chore. Please don’t be afraid to take breaks, we’ll all be here when you return, stay healthy.

A question on how to find the support guidelines was brought forth, they’re currently linked to from the Forum Welcome page, which you can find at the top of the form for submitting new topics on all forums. If we find this to need better surfacing a metaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress. ticket will be opened.

It was also brought up that sites with lower activity often forget to check for false-positives in their spam queues, this is an understandable scenario, and will hopefully be remedied by #meta-3954.

A quick note, not mentioned in the meeting, but we would still love to hear from any volunteers attending contributor dayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. at WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe 2019, that would be interested in helping lead the support group. No prior experience is required, and it is a nice way of getting experience with both the team in general, and also taking part in a smaller introductory leadership position. If this is you, let @clorith know.

Read the meeting transcript in the Slack archives. (A Slack account is required)