Updating the support guidelines

As we mentioned a few weeks ago, it will be in our best interest to go over our guidelines, and refine them. The current guidelines are a wall of text, which are hard to read, and also not easy to understand for the average user.

The goal should be to refine and condense the guidelines into bite-size chunks that are easy to digest for the average user. We have GutenbergGutenberg The Gutenberg project is the new Editor Interface for WordPress. The editor improves the process and experience of creating new content, making writing rich content much simpler. It uses ‘blocks’ to add richness rather than shortcodes, custom HTML etc. https://wordpress.org/gutenberg/ to help us make a more structured page, so let’s see what we can do.

The guidelines are available via GitHub, where changes can be tracked and discussed. Discussions may also happen on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. in #forums as always, but we should ensure that any discussions on the guidelines that take place there are also summarized in a GitHubGitHub GitHub is a website that offers online implementation of git repositories that can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced the concept of the ‘pull request’ where code changes done in branches by contributors can be reviewed and discussed before being merged be the repository owner. https://github.com/ issue.