Updating the support guidelines

As we mentioned a few weeks ago, it will be in our best interest to go over our guidelines, and refine them. The current guidelines are a wall of text, which are hard to read, and also not easy to understand for the average user.

The goal should be to refine and condense the guidelines into bite-size chunks that are easy to digest for the average user. We have Gutenberg to help us make a more structured page, so let’s see what we can do.

The guidelines are available via GitHub, where changes can be tracked and discussed. Discussions may also happen on Slack in #forums as always, but we should ensure that any discussions on the guidelines that take place there are also summarized in a GitHub issue.