March 8th Support Team Meeting Summary

General announcements

Support bug scrub, Friday March 9th, we’ll be working through Meta tickets for the support forum component.

Support bug scrub!

The community team is looking for feedback on their Community Code of Conduct (CCoC) before it goes out to meetup organizers.

WordPress Community Code of Conduct Survey Draft

Upcoming support workshop: Dealing With Angry Users on March 16th!

Dealing with Angry Users – Workshop on March 16, 2018

WordPress 4.9.4

No new items have popped up for 4.9.4 (yay!)

Checking in with international liaisons

Community members from Greece, Russia, Germany, Brazil, PortugalSweden and Spain stopped by to let us know things were going well.

If you’re from any non-English communities, let us know, we love to exchange experiences with you all!

Open floor

The US has their daylight savings time change coming up this weekend. We will not be moving our meeting time yet, we will wait until the rest of the world also switches over, and re-evaluate it at that time.

There’s a sore thumb on our reputation of awesome community support, the multisite sections. Multisite often requires special knowledge, if anyone is familiar with it, we’d love you all very much if you could spend a few minutes a week looking for topics of interest to help users out with!

Attendance

@abletec, @anevins, @bcworkz, @bemdesign, @bethannon1, @clorith, @felipeelia, @fernandot, @fierevere, @firoz2456, @geoffreyshilling, @jdembowski, @macmanx, @nikolam, @numeeja, @pmfonseca, @sergeybiryukov, @sterndata, @t-p, @tobifjellner, @xkon, @zodiac1978 and @zoonini attended.

 

Read the meeting transcript in the Slack archives. (A Slack account is required)

 

Contributor tips
Is your company doing five for the future or similar something similar? Reach out to a forums admin, we’ll help get you sorted out any way we can!

#weekly-chat