December 7th Support Team Meeting Summary


  • If folks are having trouble unsubscribing from a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party forum, it’s partially cache-related, and can be cleared up by following these instructions.
  • Health Check has received some more great updates since last week. Troubleshooting mode now switches to the default theme, has a way to toggle themes/plugins, and can now be disabled without logging out/in again.

New Volunteer Orientation

The New Support Volunteer Orientation via Slack at WCUS 2017 was a huge success!

@bethannon1 will be taking charge to organize this monthly in a variety of time zones. Over time, we’ll decide on an official schedule based on what works, and eventually finalize and publish a document/script so that non-English communities can easily translate it and run their own.

WordPress 4.9.1

WordPress 4.9.1 has been out for a week. So far we haven’t had any trouble, though users are occasionally running into #40040 still.

GutenbergGutenberg The Gutenberg project is the new Editor Interface for WordPress. The editor improves the process and experience of creating new content, making writing rich content much simpler. It uses ‘blocks’ to add richness rather than shortcodes, custom HTML etc.

Gutenberg will be in WordPress 5.0, and it is definitely different from the current editor. There will be a plugin available to restore the classic editor if necessary, but we wanted to discuss if we should do anything special for this release.

Overall, time will tell, but we’re leaning towards having a separate FAQ/OMG/BBQ post just for Gutenberg.

Checking in with international liaisons

The Russian, Italian, Hindi, Swedish, Portuguese, and Brazilian communities had representatives stop by our meeting this week.

If you do support for WordPress in non-English speaking communities, please do stop by and say hello during our meetings so we can share experiences.


@macmanx @bcworkz @bdbrown @williampatton @pmfonseca @t-p @geoffreyshilling @cristianozanca @chetan200891 @numeeja @zoonini @zodiac1978 @bethannon1 @fierevere @sterndata @lasacco @jdembowski @thabotswana @amboutwe @contentiskey @tobifjellner @mikbaloch @stephencottontail @mariovalney attended.

Read the meeting transcript in the Slack archives. (A Slack account is required)

Contributor tips
Are you looking to contribute WordPress support, but English isn’t your native language? Don’t worry, there are several forums that could use your help!