February 16th Support Team Meeting Summary

Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held every Thursday 17:00 UTC, with the first meeting of the month being office hours, and the next will be at Thursday, 17:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Announcements

The Theme Review Team is looking for FAQ suggestions.
If you have any topics or issues you’d like us to cover at this year’s Community Summit, please feel free to share those.
Please make sure that you’re using the latest Also Viewing script, released about a month ago.

WordPress 4.7.2

We have nothing new to add to the known issues for 4.7 this week.

Checkin with International Support Liaisons

The German, Dutch, Italian, and Portuguese support communities are doing well.
The Hindi and Marathi support communities are still waiting for their first support request.

Attendance

@macmanx @t-p @numeeja @jcastaneda @kmessinger @hardeepasrani @lukecavanagh @jdembowski @sterndata @bdbrown @ipstenu @cristianozanca @kidsguide @prathameshp @lasacco @zoonini @stephencottontail @zodiac1978 @imazed @samuelsidler @geoffreyshilling @sergeybiryukov @pmfonseca attended

Read the meeting transcript in the Slack archives. (A Slack account is required)

#weekly-chat