December 8th Support Team Meeting Summary


WordPress 4.7

Beyond the currently reported Genesis and W3 Total Cache issues, we have no trending and reproducible bugs to add to the known issues for 4.7.

To be clear, there are currently 31 reported bugs on track to be fixed in 4.7.1, but these haven’t been observed with enough consistency in the support forums to warrant listing in the known issues topic. To avoid cluttering the list with items that may only affect a handful of users, we list trending and reproducible issues only. You can see the known issues for 4.6 as an example of this.

Earlier today, there was a bug scrub focussing on all non-CustomizerCustomizer Tool built into WordPress core that hooks into most modern themes. You can use it to preview and modify many of your site’s appearance settings. bugs, followed by a bug scrub of Customizer bugs tomorrow.


Automation of badges is still underway based on the criteria we all voted on for on August 18.

Until then, support liaisons can add them to the Google Sheet they have access to. Please pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” @macmanx or @kenshino if you have any questions about that.

WCUS 2016 Recap

Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. at WordCamp US 2016 was a great success for us! We have 5 new contributors, and one even wants to help out in IRC!

We also continued our efforts to be one of the most enjoyable teams at Contributor Day. 🙂

New Forum Theme

The new forum theme (see the November 10th meeting summary for details) will most likely be launching in a few weeks on the English forums. Once Meta Team is sure that everything is solid, it will then be launched on the not-English forums.

Please continue to test the new theme and file bug reports for now, following instructions in the linked to November 10th meeting summary.

Checkin with International Support Liaisons

  • The Italian and Russian support communities are doing well.
  • The Japanese support community is definitely looking forward to automated badges.


@macmanx @otto42 @clorith @bethannon1 @jmdodd @lasacco @bcworkz @ipstenu @t-p @cristianozanca @numeeja @geoffreyshilling @hempsworth @jdembowski @christinedonovan @bdbrown @kenshino @heytheo @imazed @keesiemeijer @fierevere @sergeybiryukov @wido @sterndata @zoonini @hideokamoto @hardeepasrani @pixolin @liamdempsey @perezbox @samuelsidler @lukecavanagh attended.

Read the meeting transcript in the Slack archives. (A Slack account is required)