November 17th Support Team Meeting Summary

Announcements

  • Please take the official WordPress 2016 Survey.
  • Please continue to test the new forum theme. (see previous meeting summaries for details)
  • Thursday next week will be a holiday for the US-based contributors who typically represent a majority of our attendance, but the Thursday after that is travel to WCUS for most who are attending. So, there will be a short office-hour/open-floor type meeting on November 24 (attendance will not be recorded, enjoy your holiday), and no meeting on December 1.

WordPress 4.7 BetaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. 4

The fourth WordPress 4.7 Beta is here, so please start testing.

More bug reports during the beta means less forum threads after the final release.

Support in Other Languages

Please remember that there are no rules against asking a question in a different language than what the specific forum represents (for example, asking a question in German on the English support forums).

If your preferred translator service makes a mess out of their support request, it’s perfectly fine to politely suggest that they ask in the forum which represents their language, but don’t close the topic for language alone.

WCUS 2016 Plans

Support Contributors at WordCamp US 2016 will gather for breakfast, either dine-in or take-out, at either 7 AM or 8 AM (depending on location) on Sunday (the morning of Contributor Day). Support Team members should plan on being at Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. by 9 AM to greet new contributors, which is why the breakfast time depends on the breakfast location.

Final decisions will be solidified as we get closer to the actual day, but it will definitely be breakfast on Sunday. Look for an announcement in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. no later than Saturday evening.

Plans for Contributor Day will generally involve improving the handbook and helping new contributors find their voice in the support forums. Final decisions will be solidified at the time itself, as they mostly depend on how many new contributors are interested in joining us.

Checkin with International Support Liaisons

  • The Portugues and Russian support communities are doing well.
  • The Spanish support community is getting organized to ensure that spam is cleared and threads are answered more frequently.

Attendance

@macmanx @clorith @jmdodd @bcworkz @nickduncan @denisco @sergeybiryukov @josearcos @pmfonseca @vitormadeira @numeeja @geoffreyshilling @ipstenu @cristianozanca @sterndata @fierevere @t-p @zoonini @bethannon1 @kidsguide @hardeepasrani @alchymyth @lukecavanagh @kafleg @jdembowski @jcastaneda @danhgilmore @kenshino attended.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#weekly-chat