September 29th Support Team Meeting Summary


WordPress 4.6.1

We have added to “when enabled, plugin auto-updates can fail if they involve several plugins in a row” to the known issues for WordPress 4.6.1.

Forum Upgrade Status

The official ETA is that everything will be done when it’s done.

We have nothing to add to our list of things that would be nice for Moderators and other volunteers to have and the list of known issues at this time.

WCUS Preliminary Headcount

WordCamp US 2016 will be December 2 – 4 with the Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. on December 4. We’re collecting a headcount of those who plan to attend the Support section of Contributor Day, so we have a reasonable expectation of how many existing support volunteers will be available to help new support volunteers.

During the meeting, 7 support volunteers confirmed they’d be there. If you were not in the meeting, but do plan to attend the Support section of Contributor Day, please do let us know in the comments below by Monday, October 3. (If you’re unsure, we look forward to you being there if you can, but you don’t have to let us know. We’ll plan for more than those who have confirmed for sure.)

Abandoned Not-English Forums

It has come to our attention that a few not-English forums have been abandoned by their Keymasters and Moderators. Several ideas were shared, all with merit, so the decision was to approach each case individually and form a policy later based on what has worked best overall.

For now, @kenshino will be reaching out to top volunteers in the forums in question to establish new Keymasters and Moderators, and we’ll discuss how that went and if any changes to the plan are necessary next week.

Moderation Enhancements

We’d like to contribute some moderation enhancements back to bbPress, rather than just build a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party, so please think about what you’d like to see in bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. for moderation (could be mockups, screenshots of other moderation interfaces, or even just words). A master post will be published here by @jdembowski this weekend to further coordinate our efforts.

Additionally, @clorith has volunteered to put together a work group this weekend in #forums on SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at for direct brainstorming and possibly even development. If you’re interested, please DM him to coordinate.

Checkin with International Support Liaisons


@macmanx @bcworkz @jmdodd @lasacco @clorith @cais @jcastaneda @kidsguide @sergeybiryukov @cristianozanca @jdembowski @t-p @kmessinger @gagan0123 @geoffreyshilling @fierevere @numeeja @lukecavanagh @abletec @ipstenu @kenshino @bethannon1 @hardeepasrani @stephencottontail @songdogtech @sterndata @otto42 attended.

Read the meeting transcript in the Slack archives. (A Slack account is required)