Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

James Huff 9:37 pm on September 27, 2016

Agenda for September 29th Support Meeting

General Announcements
How’s WordPress 4.6.1 looking so far?
bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. https://bbpress.org. 2 Forums Status, please review the forum upgrade master list here and the master thread on the forums before the meeting.
WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. US Support Team day/night/etc Gathering Preliminary Brainstorming
Moderation Interface Preliminary Brainstorming
Checkin with International Support Liaisons

For any other items to discuss please add them in the comments below, or bring them up in the meeting.

The meeting will be Thursday, September 29, 2016, 16:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

Jon (Kenshino) 9:55 am on September 28, 2016
Can we put in an item
- Some locales are ‘abandoned’ forum wise. How do we deal with them?
- Also my chat with the Taiwanese locale keymaster revealed that they have no idea at all how to deal with bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. https://bbpress.org., is it our duty / should we be taking up the duty to educate new locale moderators?
- James Huff 6:29 pm on September 28, 2016
  
  Sure, can you DM me a list of the abandoned ones?
  - Jon (Kenshino) 4:16 am on September 29, 2016
    
    I don’t actually have a list but https://meta.trac.wordpress.org/ticket/2081 states 2 locales.
    
    I have spoken to the Taiwanese one and @pseric will work on it. But I imagine it’ll be painful if he’s the only one doing it.
    
    Either way, I’m not so much saying we should discover these locales (we can later on). But we should have a policy to deal with such things and some guidelines / help to prevent it from happening in the first place.

Comments are closed.

s: search
c: compose new post
r: reply
e: edit
t: go to top
j: go to the next post or comment
k: go to the previous post or comment
o: toggle comment visibility
esc: cancel edit post or comment