May 19 Support Meeting Summary


@clorith @otto42 @jcastaneda @voldemortensen @stevesterndatacom @abletec @zoonini @ipstenu @geoffreyshilling @matt @pixolin @cristiano.zanca @kmessinger @songdogtech @sergey @jmdodd @dartiss @guido @cubecolour @girlieworks @francescodicandia @lasacco @dimitrisb @Kenshino  joined us for the meeting today.

WordPress 4.5.2

No new issues found with 4.5.2, we should all possibly help and look forward to 4.5.3 in maybe 2-3 weeks time.

For people who are unhappy with the new changes and insist that ‘WordPress should test them more’, do invite them to be betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. testers.

Image Embeds

Image embeds on the forums work for imgur, and more choices will be available automatically via bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. 2.x upgrade.

Forum Upgrades

There is now a timeline for the forum upgrade. See the meta post for more info. They need people to volunteer their bbPress 1.x forums for testing. The Russian and Japanese Rosetta forums were interested. Eventually that experience will culminate into upgrading the main forums.


Nothing new from the IRC front as reported by @stevesterndatacom.

Do we allow hosting support, review and related threads in the forums?

After a long discussion, Matt enlightened us on the purpose of the host related tags on the hosting recommendation page – that hosts should reply to the topics and work with the community to keep providing great hosting services. Hosts that ignore such topics or don’t follow up well will be removed from the hosting page.

Consequently, moderators should tag topics related to the hosts with the appropriate host tags that can be found on the recommendation page and move them to the Misc forum to allow hosts to have a good chance to help the community member.

We will work on a good pre-defined reply for when posts go wrong.

The forums could possibly become an independent place where host can help customers and also be held accountable. We will continue to iterate on working this in better.

Be thorough when removing spam posts

Moderators who are clearing automated spam should check the user’s history to see if there are other threads that they are spamming. BlockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. and make sure to clear out all spam posts. Do also remember to block spammers, do not set the account status to inactive.

Theme Handbook on DevHub

@Kenshino is looking for volunteers to help out with the Theme Handbook, it could become a great resource to link to on the Support Forums. Drop him a direct message on SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at if you would like to help.

Welcome Italy to the Support Team

@cristianozanca recently joined the team as Support Liaison from the Italian Rosetta forums. Let’s welcome him!

Read the meeting transcript in the Slack archives. (A Slack account is required)