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Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our meetings are held fortnightly on Thursday at 17:00 UTC, in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/., with agendas published below.
View upcoming meetings.

Note: No meetings are currently scheduled.

James Huff 6:52 am on January 6, 2016

Agenda for January 7th Support Meetup

WordPress 4.4.1, how’s it going?
Global Contributor Drive (January 30/31), preparations must begin.
Contributor Survey, have you done it?

For any other items to discuss please add them in the comments or bring them up in the meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area..

The meetup will be at 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Jon (Kenshino) 7:46 am on January 6, 2016

New item for discussion.

Yellow box that suggests another language in wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org//support (main forums page) should be made more useful.

See SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. transcript for some discussions around it https://wordpress.slack.com/archives/forums/p1452064037013426
Andrew 9:50 am on January 7, 2016

I probably won’t attend, but I have something I want to discuss with people…
It’s regarding people letting other people know of alternative plugins.

My understanding of what reviews are for is to give feedback for the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party (being reviewed) and eventually improve the plugin.

Scenario: OP makes a review, OP states disgust with the plugin and wants an alternative. Person A replies with alternative plugins.

So it doesn’t sound fair to the plugin author that the OP should ask for alternative plugins.
I also think it’s unfair if certain people reply with the alternative plugins…
If person A is a ‘member’ of the forums, I wouldn’t mind as much as if person A was an author the recommended alternative plugin.

What are your thoughts?
- Ipstenu (Mika Epstein) 2:34 pm on January 7, 2016
  
  Asking for alternatives and having them offered, in general, is okay.
  
  Not asking, or having an account that does nothing but recommend a specific pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party, is sketchy.
  
  It comes down to intent. Are they honestly helping and answering the question, or are they self promoting?

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