Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Jan Dembowski 7:01 pm on November 4, 2015

Agenda for November 5th support meetup

The following items are for discussion at tomorrow’s meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area.:

WordPress 4.4-beta2 testing continues
Draft of the OMGWTFBBQ 4.4 post
Volunteer Wrangling (yep, I’m still including it. 😉 )

For any other items to discuss please add them in the comments or bring them up in the meetup.

Jon (Kenshino) 3:55 am on November 5, 2015

Need more IRC operators
eg of a situation – https://irclogs.wordpress.org/chanlog.php?channel=wordpress&day=2015-10-31&sort=asc#m5117496

I should not have to wake people up in ungodly hours to ban people who do not agree with our community guidelines.
Jon (Kenshino) 7:02 am on November 5, 2015

And also LindsayMac’s Contribot text
Jan Dembowski 12:16 pm on November 5, 2015

Adds idea: move the Support Team meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. to evenings New York time? Would that make it better for more participants or not? Say 7:30 PM New York time?
- Ipstenu (Mika Epstein) 10:49 pm on November 6, 2015
  
  That would be harder for me on Thursdays especially.
- Matthew 10:51 pm on November 6, 2015
  
  I couldn’t attend the meeting if it was moved to anywhere past 6:00pm on a Thursday.

Comments are closed.

s: search
c: compose new post
r: reply
e: edit
t: go to top
j: go to the next post or comment
k: go to the previous post or comment
o: toggle comment visibility
esc: cancel edit post or comment

Want to get involved?

Weekly Meetings

Share this: