Support Team meetup summary for September 17th

Items discussed at yesterday’s Support Team meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area..

WordPress 4.3.1 patch was released

Other versions such as 4.2.5, 4.1.8, 4.0.8, 3.9.9, 3.8.11 and 3.7.11 and this was done via automatic upgrades. Except for a few aggressive host caching issues there wasn’t a lot of 4.3.1 specific update issues.

HelpHub kickoff meeting

The kickoff meeting for HelpHub is next week Tuesday. This could be a really useful tool for support and if there’s anyway that you can contribute then please do.

What woud you like to see the Support Team work on at this year’s community summit?

This will be a recurring item till December and I’d like to hear all ideas.

Last year at the 2014 Community Summit the support team was very productive. The handbooks were consolidated, the “Your WordPress” sub-forum was put to bed, IRC was made more prominent on make/support and the #forums SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. channel was kicked off. There was much celebration.

This year the Community Summit will be before WCUS and it is an invitation only event. Not everyone who is invited will be able to make it but we may be able to accommodate those participants with an online hangout.

What should be worked on at the event? I’d like to meet with the TRT and discuss what this team can do to support themes better. But any idea can be discussed and the floor is open. If there’s a consensus with the support team then an agenda can be documented.

Read the meetup transcript in the Slack archives. (A Slack account is required)

#weekly-chat