Support Team meetup summary for June 4th

Items discussed at today’s support team meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on will help you find options in your area.:

Don’t be “That Guy” while moderating

If a forum member needs moderation then please tag the account and moderate the posts. Unless their URLURL A specific web address of a website or web page on the Internet, such as a website’s URL is spammy or porn then don’t change or delete the URL from their account profile.

Moderators contacting forum members via email

If you’re a moderator and see some behavior in the forums that you’d like to email the forum member about then as long as you’re professional and explain the who’s and the why’s then that’s fine. Sometimes the best way to sort out something is via an email.

If you don’t feel comfortable with that and still believe an email is necessary then please reach out to the other moderators. Another moderator can send that email instead.

SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at and a11yAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (

A long standing issue with Slack is that it isn’t very a11y friendly and does not work for screen readers. Kathryn Presner (@zoonini) is working with Jackie McBride (@abletec). to see if Instantbird can be configured to use IRC as a gateway into the WordPress Slack channels. If that does work then the goal is to get it documented and inserted into the support handbook.

It’s a huge issue that the Slack channels are not available to a11y users.

IRC doc-bot needs restarting

doc-bot for IRC went down and in the interim @Clorith has made ContriBot available in it’s place for now. Clorith reached out to sivel to see if the old doc-bot can be put back.

View today’s meetup transcript in the Slack archives. (A Slack account is required)