Kicking off helphub

At WordCamp San Francisco, we discussed the idea of helphub, a new place for providing support documentation to WordPress users. This would complement the support forums and be a place where people could help themselves. The full project specification is here.

To make helphub happen, we need people! There are a number of different aspects of the project that we need people for:

1. A project lead (or leads) – this person will take the reins on the project. This means running weekly meetings, reporting back to the team, managing the project, keeping on top of who’s doing on what and where they are, finding contributors, and generally making it happen. You’ll have support and guidance from myself and @samuelsidler so you won’t be completely on your own, but you should have some project management skills and boundless energy and enthusiasm.

2. Content planner – someone to come up with a list of the content that we need. This will involve carrying out research into the types of things that people need help with, and coming up with a complete list of articles for v1. You’ll also need to create a template that writers can use for create articles.

3. Writers – the people who write the content. Once we have a list of articles it should be just a matter of cracking through that list. It’ll be a nice task for contributor days too.

4. A designer – someone to design the site, working closely with the meta team to turn wordpress.org/support into the go-to place for support

5. Developers – to build out the site (again working with the meta team).

This is going to be a cross-team project, involving the support, docs, and meta teams.

If you’re interested in being involved, please leave a comment here and we’ll set a date for the first meeting.

#helphub