Support Team Update for October 16th

The following items were discussed at the #wordpress-sfd meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on will help you find options in your area..

WCSF is close and we’re all naturally excited

In just a little over a week WCSF will be taking place and that’s very cool. There was some discussion about when people will be in and it’s going to be great collaborating in person. I’m really looking forward to it.

WCSF part 2: Contributor Track

Jen’s making a post at some point, but at least you’ll know what to expect. It’s going to be like Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. but all day Sunday except for breaks at the appropriate time. When I locate the link I will update this post or reply in the comments below.

Community summit topics

If you have an idea for a topic then please visit the WCSF forums via this link  and consider posting it there. That forum is a great opportunity to post ideas even if you are not attending WCSF in person. For example, Kenshino mentioned the idea of contributor recognition and a quick look found this forum post.

Clorith Haz IRC Super-Powers! (Queue the theme song of an old Superman movie)

Andrew Nacin confirmed and informed Clorith that he now has new privileges in the #wordpress IRC channel. This was done to address a gap in IRC moderation mostly due to timezone issues. When an IRC user needed to be er, adjusted there was a delay in that happening if it was off hours in the U.S.

Now that that’s done I will be making a draft (and small) page on make/support and the Blue Welcome Box will be updated with a link to Freenode’s webchat page. The landing page will be to set the expectations of users looking for support as well as offer some advice on how to behave.

IRC is a live medium but just like the support forums it’s 100% staffed by volunteers. It is not a “Speak with a Live Help Desk Person” place and that should be explained well. 😉

The transcript of the meetup can be read at this link.