Support Team Update for May 15th

Items discussed in today’s #wordpress-sfd support meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on will help you find options in your area..

Issues related to WordPress being upgraded to 4.0-alpha

When the 3.9.1 maintenance release came out some users experienced their installation upgrading to 4.0-alpha. This was related to broken language packs. Those language packs were pulled back and replaced resolving the issue.

This has occurred before and there may be a post on this topic on make/polyglots on that topic. If that happens then that link will be posted on make/support.

Closing topics on the forums

Sometimes forums members will post a support request on an old topic that may be resolved or about an old version. It’s fine to close those but please leave a note as to why the topic was closed.

Updating the support handbook

@jerrysarcastic brought up a question about @ipstenu‘s site and if it could be included in the handbook. That site was created when the make blogs were just beginning and Mika had intended to do something with that site along those lines.

The purpose of that site was for providing training in DC on how to support WordPress. It’s a neat site and has many good working examples. Mika said that that was the goal and she’d previously had a conversation with Jen about that already.

@samuelsidler pointed out that the handbook does have a section getting started on contributor day and that perhaps that can be incorporated in there. The idea is to create a middle step to get encourage people to provide support.

@jerrysarcastic said he’d look at what needs to be done to incorporate that site into the handbook.

The transcript of today’s meetup can be read on-line at this link.