Title: Support Team Update for March 20th Author: Jan Dembowski Published: March 20, 2014 --- [ ](https://profiles.wordpress.org/jdembowski/) [Jan Dembowski](https://profiles.wordpress.org/jdembowski/) 6:47 pm _on_ March 20, 2014   # Support Team Update for March 20th This has been a quick week for support and the agenda was light today. Items discussed were as follows. ### Daylight saving time confusion Today’s meeting was at 1700 UTC which today meant 1 PM EST and 10 AM US Pacific. The meeting time isn’t changing and _after_ March 30th it will be back to it’s regular time in the US. But next week (March 27th) the meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through [https://www.meetup.com/](https://www.meetup.com/). A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. will be again at 1 PM EST and 10 AM US Pacific. DST is a pain. ### More WordPress BetaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. testing WordPress 3.9 Beta 2 [is out today](https://wordpress.org/news/2014/03/wordpress-3-9-beta-2/). Please continue to test and report issues. If you see an [Alpha/Beta sub-forum](https://wordpress.org/support/forum/alphabeta) topic that has a ticket already then please post that ticket URLURL A specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress. org and resolve the topic. ### Issue with moderators deleting some posts in the forums [@Ipstenu](https://profiles.wordpress.org/Ipstenu/) brought up this issue in the forums. Sometimes deleting individual posts in the forums (spam for example) doesn’t work and the moderator has to go to the bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. [https://bbpress.org](https://bbpress.org) backend and delete it that way. I confirmed that I see the same thing. There was some discussion that it may be related to the recent all SSLSSL Secure Socket Layer - Encryption from the server to the browser and back. Prevents prying eyes from seeing what you are sending between your browser and the server. switch but that’s just speculation. The ticket URL raised on this issue is https://meta.trac.wordpress.org/ticket/375 ### PluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory 󠀁[https://wordpress.org/plugins/](https://wordpress.org/plugins/)󠁿 or can be cost-based plugin from a third-party. screenshots being downloaded instead of displayed [@Clorith](https://profiles.wordpress.org/Clorith/) brought up that sometimes when you visit a plugin page clicking the screenshots will download the image rather than display it in the browser. [@PeterBooker](https://profiles.wordpress.org/PeterBooker/) was able to use [one of his plugins as an example](https://wordpress.org/plugins/kebo-twitter-feed/screenshots/). It was believed that this is triggered by images being JPEG or PNG or not being in the /assets/ directory. But that plugin page has the bug for all screenshots regardless of image format. All of the images are located in the /assets/ directory too. A ticket will have to be raised and not all plugin screenshot pages are experiencing this issue. The transcript of today’s meetup can be viewed at [this link](https://irclogs.wordpress.org/chanlog.php?channel=wordpress-sfd&day=2014-03-20&sort=asc#m96374). ### Share this: * [ Threads ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=threads) * [ Mastodon ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=mastodon) * [ Bluesky ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=bluesky) * [ Facebook ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=facebook) * [ X ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=x) * [ LinkedIn ](https://make.wordpress.org/support/2014/03/support-team-update-for-march-20th/?share=linkedin) 1. ![](https://secure.gravatar.com/avatar/250257111d1248c34046552bbcdf6999949ef56b2f992dd5eb39bf45cabeb18a? s=32&d=mm&r=g) 2. [Samuel Wood (Otto)](https://profiles.wordpress.org/otto42/) 6:57 pm _on_ March 20, 2014 3. > sometimes when you visit a pluginPlugin A plugin is a piece of software containing > a group of functions that can be added to a WordPress website. They can extend > functionality or add new features to your WordPress websites. WordPress plugins > are written in the PHP programming language and integrate seamlessly with WordPress. > These can be free in the WordPress.org Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/) > or can be cost-based plugin from a third-party. page clicking the screenshots > will download the image rather than display it in the browser 4. This is an SVNSVN Apache Subversion (often abbreviated SVN, after its command name svn) is a software versioning and revision control system. Software developers use Subversion to maintain current and historical versions of files such as source code, web pages, and documentation. Its goal is to be a mostly compatible successor to the widely used Concurrent Versions System (CVS). WordPress core and the wordpress. org released code are all centrally managed through SVN. https://subversion.apache. org/. issue, and it is totally fixable by the plugin author themselves. 5. The plugin author needs to correctly set the MIME Type of their screenshot images in the SVN repository. 6. On Windows, using TortoiseSVN, you can right click the screenshot file, and select the TortoiseSVN->Properties menu. There you will find the svn:mime-type property, probably incorrectly set to “application/octet-stream”. Change that to the proper mime type of “image/png” or “image/jpg” accordingly. Afterwards, commit the change. 7. If you prefer command line SVN: 8. svn propset svn:mime-type image/png screenshot-1.png svn commit 9. Or similar. If somebody uses a different SVN client, look for “properties” and then the svn:mime-type property. 10. If you have multiple screenshots, correct all their mime-type’s and then commit the change all at once. 11. After you make this update to your plugin, it will take a short amount of time for the system to update due to the static cache. 12. Please feel free to distribute this information to plugin authors as you see fit. 13. ![](https://secure.gravatar.com/avatar/d37a5c84277bf85d0def5037923cd75e2611b027f7f3a8a09ce34de6d0cc9030? s=32&d=mm&r=g) 14. [Rob Marlbrough](https://profiles.wordpress.org/downtownrob/) 9:46 pm _on_ April 4, 2014 15. Yeah mine download as well. I don’t see anything in Cornerstone to set image mime types. I’d wonder why it isn’t set properly by default for images. 16. * ![](https://secure.gravatar.com/avatar/27180c82524020e7339e2b30818b6d8ab004c54f730f12b1434b1e365be0e175? s=32&d=mm&r=g) * [Ipstenu (Mika Epstein)](https://profiles.wordpress.org/ipstenu/) 10:19 pm _on_ April 4, 2014 * Possibly because most SVNSVN Apache Subversion (often abbreviated SVN, after its command name svn) is a software versioning and revision control system. Software developers use Subversion to maintain current and historical versions of files such as source code, web pages, and documentation. Its goal is to be a mostly compatible successor to the widely used Concurrent Versions System( CVS). WordPress core and the wordpress.org released code are all centrally managed through SVN. https://subversion.apache.org/. apps don’t have a web interface like ours does 🙂 Comments are closed. # Post navigation [← IRC Meetup agenda for week #12](https://make.wordpress.org/support/2014/03/irc-meetup-agenda-for-week-12/) [IRC Meetup agenda for week #13 →](https://make.wordpress.org/support/2014/03/irc-meetup-agenda-for-week-13/)