Welcome to the official blog for the WordPress Support team.

Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.

Want to get involved?

Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!

We have a detailed handbook to help contributors learn how to work with the forums and IRC.

Weekly Meetings

As well as discussing support issues here on the blog, we use Slack for group communication.

Our weekly meeting is held fortnightly on Thursday at 20:00 UTC, with agendas published below. The next will be at Thursday, 20:00 UTC (your time zone) in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

Ipstenu (Mika Epstein) 9:48 pm on October 18, 2012

Meetup – Final Lap!

Incomplete Pages:

These pages need to be done. If anyone knows an IIS/Plesk guru, please grab them and make them– Ask them nicely to help.

02 Setting Up WordPress

05 Creating Your Content With WordPress

Media – (@JerrySarcastic) (@JerrySarcastic)
– Embeds (videos etc) – (@JerrySarcastic) (@JerrySarcastic)
QuickPress (@JerrySarcastic) This is in The Dashboard – Quick Press
Press This
Static Front PageStatic Front Page A WordPress website can have a dynamic blog-like front page, or a “static front page” which is used to show customized content. Typically this is the first page you see when you visit a site url, like wordpress.org for example. (@esmi)

08 Advanced WordPress

Importing/Exporting Content
Browser Issues – (@esmi)
Creative Commons – (@esmi)
Getting More Views and Traffic – (@esmi)
HTTPSHTTPS HTTPS is an acronym for Hyper Text Transfer Protocol Secure. HTTPS is the secure version of HTTP, the protocol over which data is sent between your browser and the website that you are connected to. The 'S' at the end of HTTPS stands for 'Secure'. It means all communications between your browser and the website are encrypted. This is especially helpful for protecting sensitive data like banking information.

Cleanup/Copy Edit

All the pages need to be cleaned up for typos/content. If you have editor access, just fix it. if not, leave a comment. Also I’m going to delete the .com pages soon (like by the end of today), so then we can search for en.wordpress… and see what reeeealy needs a replacement.

Summaries

Top Level Pages need a nice summary.

Next week…

Next week will just be open office hours, and minor cleanups. That weekend is WPCSWPCS The collection of PHP_CodeSniffer rules (sniffs) used to format and validate PHP code developed for WordPress according to the WordPress Coding Standards. May also be an acronym referring to the Accessibility, PHP, JavaScript, CSS, HTML, etc. coding standards as published in the WordPress Coding Standards Handbook., which was our goal for finishing Phase 1. Phase 2 is ‘Where do we put the handbook?’ which I suspect will be a beer filled discussion.

esmi 11:21 am on October 19, 2012

Browser Issues & Getting More Views and Traffic have now been added. Still waiting for a response regarding the Creative Commons page content.
JerrySarcastic 6:06 pm on October 19, 2012

Other than deciding *things* will you be also working on the manual during the summit? Happy to lend a hand over IRC…
- Ipstenu (Mika Epstein) 6:52 pm on October 19, 2012
  
  Yes, we will work on the manual and support in general 🙂
esmi 4:35 pm on October 25, 2012

Added Creative Commons & Static Front PageStatic Front Page A WordPress website can have a dynamic blog-like front page, or a “static front page” which is used to show customized content. Typically this is the first page you see when you visit a site url, like wordpress.org for example.. Pretty sure that all top level pages now have at least basic summaries. Also split Browser issues into 2 sub-pages – issue for Authors (clearing caches etc) and issues for visitors (intro to validation)