Tag Archives: discussion

Josepha 10:30 pm on January 27, 2023
Tags: , discussion,   

Discussion: Ending the Eternal September

As part of our ongoing discussion around improving the contributor journey, I recently asked a few folks their thoughts on Eternal September in open sourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL.. More specifically, I wondered:

  1. What makes it difficult for our seasoned contributors to mentor new contributors in the open source project?
  2. What happens for existing contributors when we have an influx of new contributors?
  3. Where are the pain points for existing contributors when we bring in new contributors?

Some Initial Thoughts

There were a lot of interesting responses, but there we a few common threads I heard:

Lack of Clarity

It’s hard for existing contributors don’t know a new contributor is in their onboarding, and therefore also hard to see if they are stuck or what could get them unstuck.

Lack of Skills

The primary work for teams is focused, i.e., marketing, coreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress., etc. Welcoming and teaching new contributors is a different skill set from those specific focuses. And ever after accounting for that skills gap, there are unspoken cultural norms to get work looked at and moved forward which takes time and observation to learn, rather than task-oriented training.

Lack of Certainty

No matter whether a new contributor makes a single contribution or returns regularly over the coming months, the time required to make sure they have their bearings is the same. This creates tension among team members/existing contributors—they wonder whether they should prioritize existing work (new contributions) or training/support for new contributors.

What do you think?

I’d like your thoughts on the questions I posed above, but I’d also like you to consider this:

If we believe that speed of feedback on a contribution is key to helping a casual contributor become a regular contributor, then what would a good first contribution experience look like for a mentor?

#5ftf, #discussion, #five-for-the-future

Hari Shanker R 5:00 pm on January 9, 2023
Tags: , discussion,   

Request for Feedback: How can we Improve the Five for the Future Contributor Journey?

The WordPress project has made great strides this year thanks to its contributors. As WordPress enters an exciting new era of growth in 2023, it is time to examine how Five for the Future can best support the project and the people behind it. 

This post shares research on the contributor journey for individuals and organizations committed to the Five for the Future initiative. Your feedback will be valuable in further refining the contribution experience for pledged contributors. 

Self-sponsored Contributors and Pledging

At this time, individual self-sponsored contributors can edit their wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ profiles to update and share the number of contribution hours per week towards their chosen contributor teams. However, after pledging contribution time towards their respective teams, the onus is on the contributors to follow up on their commitments. Below is a flowchart representing the current contributor journey for self-sponsored contributors in Five for the Future.

A flowchart depicting the contributor journey for individual self-sponsored WordPress contributors in relation to Five for the Future.

As depicted in the flowchart, many contributors pledging their time to Five for the Future tend to drop off. Based on conversations with contributors, I identified some reasons why this may be happening: 

  • Self-sponsored contributors do not get any direction on navigating the project or identifying contributor teams.
  • There is no onboarding for self-sponsored contributors pledging their time to the Make/Teams of their choice. 
  • Making the first contribution can require a lot of coaching and guidance, which is currently not available to self-sponsored contributors.
  • Pledged contributors frequently do not get any additional guidance or support on making ongoing contributions to the project. 
  • There is a lack of clarity on what constitutes a Five for the Future contribution.

When a contributor making a recurring time commitment to a big project like WordPress lacks guidance on how they can honor their commitment, their contributions could stagnate. In other words, at this time, the journey of a pledged contributor is not very much different from a non-pledged contributor.

Companies and Pledging

Companies have a more nuanced relationship with Five for the Future. They are listed on the Five for the Future website with dedicated profiles, which include lists of the Make/Teams they contribute to, linked contributors, and the total number of hours pledged. However, like individual contributors, once a company commits time and resources to Five for the Future, they frequently also lack direction or guidance on contributing. 

You will find below a flowchart representation of the current contributor journey for companies. As you can see below, in an ideal world, when a company pledges to Five for the Future, they should go on to make ongoing contributions to WordPress and build a mutually successful relationship. At this time, companies have to figure out the nuances of contributions themselves and put in extra effort to provide ongoing contributions to the project. If they are unable to get that support, their contributions could stagnate.  

A flowchart depicting the contributor journey for companies pledged to WordPress through Five for the Future.

Companies and organizations that have grown alongside WordPress or that already have experienced contributors may be able to navigate through the process more efficiently. However, many companies in the program (especially newer companies) could have a tough time figuring out WordPress contributions. Some of the issues faced by Five for the Future companies include: 

  • Lack of guidance on the next steps after pledging (Ex: How can a company start contributing to a Make/Team – example, Make/CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. or Make/AccessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility))
  • Missing direction for companies navigating their Five for the Future contributions (Ex: How does a company build a Five for the Future strategy? How do they effectively make contributions as a company? Are contributions aligned with company goals and WordPress project goals?)
  • Significantly less ongoing support for their contributor journey.
  • Little or no awareness of how companies can benefit from Five for the Future 

These issues could potentially lead to some companies reducing the quantum of contributions or even dropping off the program. 

How Can We Improve the Five for the Future Contributor Journey?

As @chanthaboune mentions in Episode 35 of the WordPress Podcast, Five for the Future intends to foster “generous collaboration toward the long term health and stability of our project for the future.” While the program has made great strides since its formal launch in 2019, starting the journey to the next iteration of Five for the Future will make that vision a reality. With improved onboarding and better cross-team communication between companies and contributors, that reality will also enjoy an unmatched contributor experience that benefits both the WordPress project and contributors alike. 

  • What do you think about the existing contributor journey? What are our successes and pain points?
  • How can we improve the contributor journey for Five for the Future contributors and sponsoring companies?
  • What more can Five for the Future do to help its contributors?
  • How can Five for the Future contributors best support Make/WordPress Teams? 

Please share with us in the comments on this post! Your feedback will go a long way in shaping the contributor experience of our favorite open sourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. project. 

Additionally, if you are an existing WordPress or Five for the Future contributor or work closely with Make/WordPress Team, @angelasjin and I would love to chat with you. Please express your interest in the comments of this post, pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” @angelasjin or myself (@harishanker) in the Make/WordPress SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/., or simply drop a mail to getinvolved@wordpress.org so that we can schedule a conversation based on your availability.

#five-for-the-future #5ftF #discussion

This post was jointly written with @angelasjin.

Josepha 8:47 pm on May 20, 2022
Tags: code of conduct, discussion,   

Discussion: Contrib Handbook, Part 3

It’s time for the next round of discussions (check out the #handbook tag if you’ve missed the others)! Today we’re opening comments on a code of conduct. Please share your thoughts on what works, what could be improved, and what needs correction.

In coming weeks, I’ll also share a Conflict of Interest Policy and Code of Ethics for your input.

Please share your feedback in the comments of the documents!

#code-of-conduct, #discussion, #handbook

Josepha 4:41 pm on May 20, 2022
Tags: , discussion,   

Defining Five for the Future Pledges & Contributions

After reading through some of this post’s comments, I think it might be useful to re-articulate the hopes behind the discussion.

The end goal is to find ways to automate contribution props, so that no one has to either spend huge amounts of time before their contributions are noted or find ways to contribute to the most time intensive props opportunities, major releases and major WordCamps. The end goal is to distribute props more equitably and more consistently by taking out the subjectivity of human review, not to make individual contributions somehow less valuable.

The first step for automation is, of course, documenting what you have and what you mean, hence my use of the word “define.” ~Josepha

In recent months, the Five for the Future (5ftF) program has improved to make it more reliable and useful when it comes to tracking impact and success. An example of this is the work being done to reduce the number of spam and dormant Five for the Future pledges and give more credit to non-code contributions.

To support such efforts, it’s also important to build a shared understanding for how the Five for the Future program works.

The WordPress project thrives because of the generous contributions in time and resources from people and companies across the globe. A portion of contributions are made in the form of Five for the Future pledges from individuals and organizations. They commit to giving back to the WordPress project by contributing a goal of at least five-percent of their time (or resources) consistently via the Make WordPress teams. By joining together in giving, we make WordPress stronger.

Participation in Five for the Future means consistent effort by an individual or a company via a Make WordPress team to directly support the WordPress open sourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. project and the project’s current big ideas, rather than the sole benefit of a company or individual. Simply put, Five for the Future exists to collaboratively invest in the health of the WordPress project, ensuring its long-term sustainability and success.

What makes a contribution a 5ftF contribution?

Some contributions are easy to sort through and agree on; we see them happening, props are given with them already, and we understand how they help make WordPress better. Contributions of code to CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. or the apps, translations through Polyglots, forum management with Support, organizing WordPress-centric events, and many other main focuses of Make WordPress teams. 

But other contributions are in a grey area. For those, it’s important to look at not only whether they move WordPress forward, but also whether it helps the community of contributors work in a sustainable way and whether the contributions can be done consistently over time.

Some examples of grey area contributions that do fit the 5ftF definition include: maintaining WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/, WordCamp.org, or Rosetta networks; adding or editing official WordPress documentation, training, or communications; speaking at WordPress Meetups and WordCamps; and maintaining or moderating official repos (plugins, themes, photos, WPTV, et al).

Examples of grey area contributions that do not fit the 5ftF definition  include: creating WordPress websites, creating WordPress themes, plugins, or blocks (including those that are listed in WordPress.org), and providing support solely to third-party WordPress themes or plugins. These activities are critical to extending the reach and utility of the WordPress project, but they are not considered part of making Five for the Future commitments. 

There are many important efforts and lots of incredible work performed outside of WordPress.org and Make Teams. While these are indispensable activities that further the WordPress ecosystem, Five for the Future is about ensuring that the WordPress project continues to be a fertile foundation for WordPress extenders and users.

What do you think of this definition? Share your feedback in the comments below. 

#5ftf, #discussion, #five-for-the-future

Josepha 4:22 pm on April 29, 2022
Tags: DEI, discussion, ,   

Discussion: Contrib Handbook, Part 2

It’s time for the next round of discussions (but here’s the first round if you missed it)! There’s just one section today, but like last time the comments are open. Please share your thoughts on what works, what could be improved, and what needs correction.

In coming weeks, I’ll also share a a Code of Conduct, a Conflict of Interest Policy, and Code of Ethics for your input.

Please share your feedback in the comments of the documents!

#dei, #discussion, #handbook, #wpdiversity
Josepha 4:29 pm on April 1, 2022
Tags: accessibility, discussion, , privacy   

Discussion: Contrib Handbook, Part 1

My timeline here got very off track but, in the spirit of better late than never, here are the first two handbook sections for discussion. Each section is in a different document and both are open to comments. I’d love if you would share your thoughts on what works, what could be improved, and what needs correction.

In coming weeks, I’ll also share a Diversity and Inclusion Policy, a Code of Conduct, a Conflict of Interest Policy, and Code of Ethics for your input.

Please share your feedback in the comments of the documents!

#accessibility, #discussion, #handbook, #privacy