Title: PTE Request for smartsupp-live-chat Author: Smartsupp Published: September 21, 2021 Last modified: September 22, 2021 --- [ ](https://profiles.wordpress.org/smartsupp/) [Smartsupp](https://profiles.wordpress.org/smartsupp/) 3:23 pm _on_ September 21, 2021 Tags: [editor requests ( 9,375 )](https://make.wordpress.org/polyglots/tag/editor-requests/) # PTE Request for smartsupp-live-chat I am the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress. org Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/) or can be cost-based plugin from a third-party. author for [smartsupp-live-chat](https://wordpress.org/plugins/smartsupp-live-chat/). We have a number of great translation editorsTranslation Editor Translation editors can approve translations for projects. The GTE (General Translation Editor) and LM (Locale Manager) roles can add new users with the "Project Translation Editor" role that can approve translations for specific projects. There are two different Translation Editor roles: [General Translation Editor](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#general-translation-editor) and [Project Translation Editor](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#project-translation-editor) that we’d like to be able to approve translation for our plugin(s). Please add the following WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. [https://wordpress.org/](https://wordpress.org/) users as translation editors for their respective localesLocale Locale = language version, often a combination of a language code and a region code, for instance es_MX denotes Spanish as it’s used in Mexico. A list of all locales supported by WordPress in [https://make.wordpress.org/polyglots/teams/](https://make.wordpress.org/polyglots/teams/): * https://wordpress.org/plugins/smartsupp-live-chat/ * fr_fr – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * de_de – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * it_it – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * es_es – [@smartsupp](https://profiles.wordpress.org/smartsupp/) — pl_pl – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * cs_cz – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * nl_nl – [@smartsupp](https://profiles.wordpress.org/smartsupp/) * hu_hu – [@smartsupp](https://profiles.wordpress.org/smartsupp/) If you have any questions, just comment here. Thank you! [#editor-requests](https://make.wordpress.org/polyglots/tag/editor-requests/) ### Share this: * [ Threads ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=threads) * [ Bluesky ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=bluesky) * [ Facebook ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=facebook) * [ X ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=x) * [ Mastodon ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=mastodon) * [ WhatsApp ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=jetpack-whatsapp) * [ LinkedIn ](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?share=linkedin) * [Login to Reply](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fpolyglots%2F2021%2F09%2F21%2Fpte-request-for-smartsupp-live-chat-2%2F%23respond&locale=en_US) * [Clear to-do](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#) 1. ![](https://secure.gravatar.com/avatar/890bd890338f9b6a17143a65ac10a20410e135583d95106bb09f20d91f66afe2? s=32&d=mm&r=g) 2. [tobifjellner (Tor-Bjorn Fjellner)](https://profiles.wordpress.org/tobifjellner/) 3:24 pm _on_ September 21, 2021 3. The idea is that translations should be approved by people who know the target language well enough to check that translations are correct, follow the style guide of each localeLocale Locale = language version, often a combination of a language code and a region code, for instance es_MX denotes Spanish as it’s used in Mexico. A list of all locales supported by WordPress in [https://make.wordpress.org/polyglots/teams/](https://make.wordpress.org/polyglots/teams/)( see: [https://make.wordpress.org/polyglots/handbook/tools/glotpress-translate-wordpress-org/list-of-glossaries-per-locale/](https://make.wordpress.org/polyglots/handbook/tools/glotpress-translate-wordpress-org/list-of-glossaries-per-locale/)), etc. 4. Best candidates for this are the translators themselves. So we urge translators to register an account with WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. [https://wordpress.org/](https://wordpress.org/), submit a decent number of waiting stringsString A string is a translatable part of the software. A translation consists of a multitude of localized strings., and then get in touch with their language team for feedback and possibly getting awarded PTEProject Translation Editor A Project Translation Editor (often referred to as PTE) is a person, who has access to validate strings on a specific project( for example BuddyPress, WooCommerce or Twenty Fourteen) for one specific locale. A project translation editor can approve strings that are added by translation contributors. Per project translation, editors are appointed by a [general translation editor](https://make.wordpress.org/polyglots/glossary/#general-translation-editor) after a [request by the project author](https://make.wordpress.org/polyglots/handbook/rosetta/theme-plugin-directories/#requesting-new-translation-editors) or by the contributors themselves. status. In many cases by joining the language- specific SlackSlack Slack is a Collaborative Group Chat Platform [https://slack.com/](https://slack.com/). The WordPress community has its own Slack Channel at [https://make.wordpress.org/chat/](https://make.wordpress.org/chat/) workspace, see: [https://make.wordpress.org/polyglots/handbook/about/teams/local-slacks/](https://make.wordpress.org/polyglots/handbook/about/teams/local-slacks/)( And I think you, as a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/) or can be cost-based plugin from a third-party. developer also want your plugin to blend in well with the translations of themes and WordPress coreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress., right?) 5. *If* you’re sourcing these translations from *professional* translators and you fulfill several specific requests from us (informing the translators about available style-guides and ways to contact the translation teams; having a special profile with working communication channel for translation feedback, etc.), then there’s a special role that might be just right. It’s called CLPTECross-locale Project Translation Editor A Cross-Locale Project Translation Editor is an account owned by a plugin or theme author (or the authoring organization), which uses professional translators to localize their product. The cross-locale project translation editor can import/validate strings on a specific project for more than one locale. This role has the same capabilities as a Project Translation Editor over multiple locales instead of one. Cross-Locale Project Translation Editors need to meet a set of [criteria](https://make.wordpress.org/polyglots/handbook/rosetta/theme-plugin-directories/#cross-locale%c2%a0project-translation-editor) before being appointed by [General Translation Editors.](https://make.wordpress.org/polyglots/glossary/#general-translation-editor), Cross-Locale PTE. You can read more about it (and what you need to do in order to apply) in [https://make.wordpress.org/polyglots/handbook/rosetta/roles-and-capabilities/#cross-locale-project-translation-editor](https://make.wordpress.org/polyglots/handbook/rosetta/roles-and-capabilities/#cross-locale-project-translation-editor) 6. Before publishing your request I removed the tags of all languages you mentioned in order to not trigger unnecessary notifications. I’m removing the to-do status of this request. 7. ![](https://secure.gravatar.com/avatar/3e3d7b607460020fa93f80642f1db72f5510f4d31e9dd9a543e97e3549be6cf8? s=32&d=mm&r=g) 8. [Peter Smits](https://profiles.wordpress.org/psmits1567/) 5:55 pm _on_ September 21, 2021 9. As there are no translations we cannot judge the quality. So we cannot grand you PTEProject Translation Editor A Project Translation Editor (often referred to as PTE) is a person, who has access to validate strings on a specific project ( for example BuddyPress, WooCommerce or Twenty Fourteen) for one specific locale. A project translation editor can approve strings that are added by translation contributors. Per project translation, editors are appointed by a [general translation editor](https://make.wordpress.org/polyglots/glossary/#general-translation-editor) after a [request by the project author](https://make.wordpress.org/polyglots/handbook/rosetta/theme-plugin-directories/#requesting-new-translation-editors) or by the contributors themselves. access. 10. ![](https://secure.gravatar.com/avatar/c00d5de7fdcf70f8b7620cefb0df0018272bd68f9e9c5aee62f356edad0f0a03? s=32&d=mm&r=g) 11. [Marcin Pietrzak](https://profiles.wordpress.org/iworks/) 6:44 am _on_ September 22, 2021 12. [#pl_PL](https://make.wordpress.org/polyglots/teams/?locale=pl_PL) – no translation from [@smartsupp](https://profiles.wordpress.org/smartsupp/). Was 2 – both rejected. 13. ![](https://secure.gravatar.com/avatar/76f3358ca7fa3e9556bed824fe8ba3cb78f42f58e7f6799b9b568bb451f2fb47? s=32&d=mm&r=g) 14. [Smartsupp](https://profiles.wordpress.org/smartsupp/) 9:25 am _on_ September 22, 2021 15. Hello, thanks for your comments, I’ll provide more details about how our translations and translators work as soon as possible (but probably today) in this thread. There are indeed no waiting translations currently. 16. Jan 17. * ![](https://secure.gravatar.com/avatar/890bd890338f9b6a17143a65ac10a20410e135583d95106bb09f20d91f66afe2? s=32&d=mm&r=g) * [tobifjellner (Tor-Bjorn Fjellner)](https://profiles.wordpress.org/tobifjellner/) 3:20 pm _on_ September 22, 2021 * Again, If you’re using **professional** translations where you can be sure that you’ve got good quality, then you _should_ use the clpteCross-locale Project Translation Editor A Cross-Locale Project Translation Editor is an account owned by a plugin or theme author (or the authoring organization), which uses professional translators to localize their product. The cross-locale project translation editor can import/validate strings on a specific project for more than one locale. This role has the same capabilities as a Project Translation Editor over multiple locales instead of one. Cross-Locale Project Translation Editors need to meet a set of [criteria](https://make.wordpress.org/polyglots/handbook/rosetta/theme-plugin-directories/#cross-locale%c2%a0project-translation-editor) before being appointed by [General Translation Editors.](https://make.wordpress.org/polyglots/glossary/#general-translation-editor) role instead. One of the reasons for this is that localeLocale Locale = language version, often a combination of a language code and a region code, for instance es_MX denotes Spanish as it’s used in Mexico. A list of all locales supported by WordPress in [https://make.wordpress.org/polyglots/teams/](https://make.wordpress.org/polyglots/teams/) specific translation editorsTranslation Editor Translation editors can approve translations for projects. The GTE (General Translation Editor) and LM (Locale Manager) roles can add new users with the "Project Translation Editor" role that can approve translations for specific projects. There are two different Translation Editor roles: [General Translation Editor](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#general-translation-editor) and [Project Translation Editor](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#project-translation-editor) are able to override incorrect translations from the CLPTE. A PTEProject Translation Editor A Project Translation Editor (often referred to as PTE) is a person, who has access to validate strings on a specific project (for example BuddyPress, WooCommerce or Twenty Fourteen) for one specific locale. A project translation editor can approve strings that are added by translation contributors. Per project translation, editors are appointed by a [general translation editor](https://make.wordpress.org/polyglots/glossary/#general-translation-editor) after a [request by the project author](https://make.wordpress.org/polyglots/handbook/rosetta/theme-plugin-directories/#requesting-new-translation-editors) or by the contributors themselves. should always personally know the target language well. So we prefer that individual people, and not “company accounts” get assigned as PTE. ### Leave a Reply 󠀁[Cancel reply](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-smartsupp-live-chat-2/?output_format=md#respond)󠁿 You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fpolyglots%2F2021%2F09%2F21%2Fpte-request-for-smartsupp-live-chat-2%2F&locale=en_US) to post a comment. # Post navigation [← PTE Request for Understrap Theme](https://make.wordpress.org/polyglots/2021/09/21/pte-request-for-understrap-theme/) [Agenda: Weekly Polyglots Chat – September 22, 2021 (06:00 UTC) →](https://make.wordpress.org/polyglots/2021/09/21/agenda-weekly-polyglots-chat-september-22-2021-0600-utc/)