Reminder: Developers Must Comply with the FORUM Guidelines

The forums team has notified us of an uptick in developers unnecessarily reporting posts and reviews. This post is to remind you that if you chose to use the WordPress.org support forums and review systems, you are required to comply with their guidelines.

This means abuse of volunteer services, or misusing the ‘report this post’ feature will result in formal warnings from the plugins team. If the behaviour persists, your account will be suspended and your plugin closed. This includes directly asking forum moderators to remove reviews via Slack DMs. Yes, we know.

We know that sometimes people leave really annoying reviews that are frustrating and inaccurate. But attacking your users, calling them names, claiming they’re fake, and reporting the review is far less helpful than you might think. Bad reviews, reviews that should be support, and angry users are a part of maintaining a plugin. It’s the annoying part, and no one likes it, but if you’re giving your plugin away for use, people are going to have opinions.

A review is someone’s opinion of your plugin and the experience using the plugin.
A bad review WILL NOT BE DELETED. Negative feedback reviews will not be reviewed.

The only time a review is removed is when it is, of itself, in violation of the forums guidelines. Not liking your plugin is not a violation. It’s just someone who doesn’t like your plugin.
Please try to be more respectful of the volunteers’ time, and don’t needlessly flag forum posts and reviews for moderation. If you’re not sure if something is a violation, you can come to Slack and ask in the #forums channel.