Plugin Support Reps

Some of the larger pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party shops have a support team to help out on the forums. It would be useful to be able to give those people a special “support rep” role on the forums so they could be recognized as such.

Support representatives can mark forum topics as resolved or sticky (same as plugin authors and contributors), but don’t have commit access to the plugin.

The UIUI UI is an acronym for User Interface - the layout of the page the user interacts with. Think ‘how are they doing that’ and less about what they are doing. for managing plugin support reps can be found in Advanced View on the plugin page, next to managing committers:

Screenshot of the UI for managing support reps

Once someone is added as a support rep, they will get a Plugin Support badge when replying to the plugin support topics or reviews:

Screenshot of Plugin Support badge on the forums