Reminder: Make Sure Your Email Is Up To Date

I know the 4.7 ‘please test’ email went out a bit late (WordCamp US, blame Wapuu), but we did send it and just like last time, we’ve taken action the replies.

  • If you reply and ask for a plugin to be closed, we close it.
  • If your email auto-replies, we warn you once. If you were warned previously, we close your plugin(s).
  • If your email bounces we close your plugin or, if there are multiple developers involved, remove your account and notify them.

These actions are taken for security. If we have no way of getting in touch with you, or if your email is invalid, it puts your users at risk. Not to mention getting 2500 auto-replies is pretty frustrating.

Remember, it is a requirement that we be able to contact you. We don’t mind if the email is a group mail, but it should never auto-reply to anything from WordPress.org. Just whitelist us (and yes, you can do that with ZenDesk read this ticket for details) and make sure nothing from .org gets a bounce reply. This will also make our servers faster, which I know you’d like.

If you can’t do that, you’ll need to change your email to something else. Do to that, go to https://wordpress.org/support/users/YOURID/edit/ as the user in question and edit the email. Done.

On a happier note, less than 100 people had to be contacted this time around! It only took me 2 hours to sort it out, versus last time which was much higher. The majority of the issues came from new plugin developers, which is understandable, but a few of the long-standing devs had a rude awakening this morning, I’m sure.

Thank you everyone for understanding.

#notice #policy