Title: Getting Support Notifications For Your Plugin Author: Ipstenu (Mika Epstein) Published: February 26, 2015 --- [ ](https://profiles.wordpress.org/ipstenu/) [Ipstenu (Mika Epstein)](https://profiles.wordpress.org/ipstenu/) 4:47 pm _on_ February 26, 2015 Tags: [repository ( 18 )](https://make.wordpress.org/plugins/tag/repository/), [support ( 4 )](https://make.wordpress.org/plugins/tag/support/)    # Getting Support Notifications For Your Plugin When you have a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/) or can be cost-based plugin from a third-party., it’s important that you get notified when people have support questions. We have a way for you to keep up to date on these things and have since the [Great Plugin Refresh of 2012](https://make.wordpress.org/plugins/2012/05/19/plugin-directory-refreshed-what-it-means-for-developers/). But for those of you who missed the news or need a refresher, here we go. ### All Plugins We’ve always had a couple convenience views of plugin-committers and plugin-contributors, and these are still there as well. Committers are managed in on the Admin tab (i. e. people who have access to commit code via SVNSVN Short for "SubVersioN", it's the code management system used to maintain the plugins hosted on WordPress.org. It's similar to git.), while contributors are taken from readme.txt (which is why it’s important for you to use the proper WPORG forum ID, capitalization and all). **Example URLS:** [https://wordpress.org/support/view/plugin-committer/Otto42](https://wordpress.org/support/view/plugin-committer/Otto42) [https://wordpress.org/support/view/plugin-contributor/Otto42](https://wordpress.org/support/view/plugin-contributor/Otto42) Your username is case sensitive. **Otto42** will work, **otto42** will not. Not sure what yours is? Go to [https://wordpress.org/support/profile/](https://wordpress.org/support/profile/)( yes, that works for everyone) and look at the headerHeader The header of your site is typically the first thing people will experience. The masthead or header art located across the top of your page is part of the look and feel of your website. It can influence a visitor’s opinion about your content and you/ your organization’s brand. It may also look different on different screen sizes.: ![Example of Otto's profile, his name is capitalized](https://make.wordpress.org/ plugins/files/2015/02/profile.png) The name in the grey header is capitalized, thus he must use a `capital_O_dangit`. _Otto fixed this, lowercase works, still, check your login name because I know some of you have weird spaces and stuff_ Since anyone can add you as a plugin contributor, I recommend following plugin-committer. The RSS URLs for this look like `https://wordpress.org/support/rss/view/plugin-committer/ Otto42` At this time, we don’t have email for this. ### Per Plugin Every single plugin allows you to follow it by email. Go to the Support Page for your plugin, scroll down to the bottom, and you’ll see this: ![Example of Email/RSS links](https://make.wordpress.org/plugins/files/2015/02/Screen- Shot-2015-02-26-at-8.18.01-AM.png) RSS and email. Done. Even if there are _no posts_ you can register for those emails, so make that a part of your workflow. [#repository](https://make.wordpress.org/plugins/tag/repository/), [#support](https://make.wordpress.org/plugins/tag/support/) ### Share this: * [ Threads ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=threads) * [ Mastodon ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=mastodon) * [ Bluesky ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=bluesky) * [ X ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=x) * [ Facebook ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=facebook) * [ LinkedIn ](https://make.wordpress.org/plugins/2015/02/26/plugin-support-notifications/?share=linkedin) 1. ![](https://secure.gravatar.com/avatar/e04a2a5a55fe8c1287bc241b164dbcdb044740a5b52a773fd846102060c1c08b? s=32&d=mm&r=g) 2. [Lester Chan](https://profiles.wordpress.org/gamerz/) 4:59 pm _on_ February 26, 2015 3. Thanks for this! It is a #TIL for me! 4. ![](https://secure.gravatar.com/avatar/eb26ebe749779cf4dc946c841d61a0987eaface0a59c43d6bfdf2bf983711a77? s=32&d=mm&r=g) 5. [Chad Butler](https://profiles.wordpress.org/cbutlerjr/) 5:16 pm _on_ February 26, 2015 6. Great insight! Thanks for posting it. I was never aware of the “convenience” views before. 7. ![](https://secure.gravatar.com/avatar/749586fb2ffa57fab58380cd691c0d9a8878497e47e278e21602252bd8dfe8ba? s=32&d=mm&r=g) 8. [danieliser](https://profiles.wordpress.org/danieliser/) 5:36 pm _on_ February 26, 2015 9. The one thing that is missing and I would desperately love to see is a new view for unresolved issues only. Would make sorting through hundreds of tickets much easier. 10. ![](https://secure.gravatar.com/avatar/250257111d1248c34046552bbcdf6999949ef56b2f992dd5eb39bf45cabeb18a? s=32&d=mm&r=g) 11. [Samuel Wood (Otto)](https://profiles.wordpress.org/otto42/) 5:44 pm _on_ February 26, 2015 12. You know, if you would email me before writing these things, then I could go in and fix the bugs in them before you finish writing them. 😉 13. I’ve just made two important corrections to this code: 14. 1. It no longer uses your login name. It uses your URLURL A specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress. org slug (aka “nicename” for those who know what that means). This would be the same as in the URL of your profiles page. 15. So, my profiles page is [https://profiles.wordpress.org/otto42](https://profiles.wordpress.org/otto42). This means that my feed would be [https://wordpress.org/support/view/plugin-committer/otto42](https://wordpress.org/support/view/plugin-committer/otto42). 16. 2. Because of this, the case-sensitivity is now gone. Or rather, it will redirect you to the lowercase URL instead. No more case-sensitive BS for us, not when we can avoid it. 17. The associated RSS feedRSS Feed RSS is an acronym for Real Simple Syndication which is a type of web feed which allows users to access updates to online content in a standardized, computer-readable format. This is the feed. should also no longer be case sensitive. 18. * ![](https://secure.gravatar.com/avatar/27180c82524020e7339e2b30818b6d8ab004c54f730f12b1434b1e365be0e175? s=32&d=mm&r=g) * [Ipstenu (Mika Epstein)](https://profiles.wordpress.org/ipstenu/) 6:23 pm _on_ February 26, 2015 * I didn’t think it was a bug since it’s always been there and we knew about it 😉 19. ![](https://secure.gravatar.com/avatar/bd8087d6bbe2a654102b7ffbba5ea523eed6de836e468f57c9860900b4e8b2c3? s=32&d=mm&r=g) 20. [Paul de Wouters](https://profiles.wordpress.org/pauldewouters/) 8:20 am _on_ February 27, 2015 21. We have the RSS feedRSS Feed RSS is an acronym for Real Simple Syndication which is a type of web feed which allows users to access updates to online content in a standardized, computer-readable format. This is the feed. trigger a SlackSlack Slack is a Collaborative Group Chat Platform [https://slack.com/](https://slack.com/). The WordPress community has its own Slack Channel at [https://make.wordpress.org/chat/](https://make.wordpress.org/chat/) notification with Zapier or IFTTT, which is handy. 22. ![](https://secure.gravatar.com/avatar/53e4b03f3c1de7281c778b7c2ca36277669fa8697979504ef0c02ba3ddec73a6? s=32&d=mm&r=g) 23. [Zane Matthew](https://profiles.wordpress.org/zanematthew/) 2:43 am _on_ December 2, 2015 24. Will the support forumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. ever be updated to something (anything) that resembles a modern day textarea ( thinking of GitHubGitHub GitHub is a website that offers online implementation of git repositories that can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced the concept of the ‘pull request’ where code changes done in branches by contributors can be reviewed and discussed before being merged by the repository owner. [https://github.com/](https://github.com/) flavored markdown here). Currently its outdated to say the least. 25. Also will the UIUI UI is an acronym for User Interface - the layout of the page the user interacts with. Think ‘how are they doing that’ and less about what they are doing./UXUX UX is an acronym for User Experience - the way the user uses the UI. Think ‘what they are doing’ and less about how they do it. ever be updated? This also is lacking. 26. ![](https://secure.gravatar.com/avatar/a469af72c66313f0046bf6ded47668193f2df321e3429c9b9a5b42f721a297c5? s=32&d=mm&r=g) 27. [agentevolution](https://profiles.wordpress.org/agentevolution/) 9:24 pm _on_ September 19, 2016 28. The feeds appear to have stopped working as of a couple weeks ago when the forums were updated and the RSS icons removed. Will this functionality be restored? 29. * ![](https://secure.gravatar.com/avatar/d0dea7177b2141973609a1adac244ce9843d70430350fff251144cb4d44968b4? s=32&d=mm&r=g) * [James Huff](https://profiles.wordpress.org/macmanx/) 5:46 am _on_ October 4, 2016 * The URLURL A specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress.org structure is a bit different now that we’re finally on the current version of bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. [https://bbpress.org](https://bbpress.org), running as a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/) or can be cost-based plugin from a third-party. under WordPress. * Just like with most WordPress feeds, simply add /feed/ to the end of the URL for the plugin’s support forumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. now. Comments are closed. # Post navigation [← It's Not You – The repo cache is very sticky right now](https://make.wordpress.org/plugins/2015/01/23/its-not-you-the-repo-cache-is-very-sticky-right-now/) [Ratings Rebuilt →](https://make.wordpress.org/plugins/2015/02/27/ratings-rebuilt/)