Title: documentation – Make WordPress.org

---

#  Tag Archives: documentation

 [  ](https://profiles.wordpress.org/eidolonnight/) [Nicholas Garofalo](https://profiles.wordpress.org/eidolonnight/)
12:10 pm _on_ October 11, 2022     
Tags: documentation, [navigation ( 2 )](https://make.wordpress.org/meta/tag/navigation/),
support   

# 󠀁[Renaming WordPress.org Support to Documentation](https://make.wordpress.org/meta/2022/10/11/renaming-wordpress-org-support-to-documentation/)󠁿

Back on September 1st the [main navigation of WordPress.org was updated](https://make.wordpress.org/meta/2022/09/01/simplifying-the-admin-bar-global-navigation-menu/)
and has already resulted in some excellent improvements in site metrics. In general,
we’re seeing more pageviews compared to August, and we’ve seen significantly more
visitors in sections like [WPTV](https://wordpress.tv/) and [News](https://wordpress.org/news/).

Given the relative success of these changes, I’d like to revisit a request that 
came up during the update. The current “Support” page, as titled within the page
and the main nav, located at WordPress.orgWordPress.org The community site where
WordPress code is created and shared by the users. This is where you can download
the source code for WordPress core, plugins and themes as well as the central location
for community conversations and organization. [https://wordpress.org/](https://wordpress.org/)/
support/, actually shows documentation and does not provide any method for visitors
to interact with humans (save for a small callout for the forums at the bottom).
Even the search box offers to “Search documentation”. There have been a few requests
from the Documentation team to change this:

 * [https://github.com/WordPress/wporg-mu-plugins/issues/262](https://github.com/WordPress/wporg-mu-plugins/issues/262)
 * [https://meta.trac.wordpress.org/ticket/6387](https://meta.trac.wordpress.org/ticket/6387)
 * [https://github.com/WordPress/wporg-mu-plugins/pull/257#discussion_r960790663](https://github.com/WordPress/wporg-mu-plugins/pull/257#discussion_r960790663)
 * [https://meta.trac.wordpress.org/ticket/6517](https://meta.trac.wordpress.org/ticket/6517)

Over the last few weeks, there has been some conversation about what we call our“
resources” for site visitors and users of WordPress. While there appears to be some
consensus around wanting a new landing page that highlights all of these resources,
I believe that a few of us at WordCampWordCamp WordCamps are casual, locally-organized
conferences covering everything related to WordPress. They're one of the places 
where the WordPress community comes together to teach one another what they’ve learned
throughout the year and share the joy. [Learn more](https://central.wordcamp.org/about/).
US were able to reach a more immediate solution.

An entire month has passed since our September nav revision, and we can see that
the web traffic to Support remains largely unchanged at about 2.5 million pageviews
per week. This is unsurprising given its menu placement prior to the change and 
the fact that the name remained unchanged.

Given that we now have a baseline for performance, I’d like to ask MetaMeta Meta
is a term that refers to the inside workings of a group. For us, this is the team
that works on internal WordPress sites like WordCamp Central and Make WordPress.
to move ahead with re-titling the page and updating its nav item to “Documentation”.
I can monitor the performance over the coming month for any abnormalities and report
back. The hope is of course that this will have a neutral to positive impact, but
we can discuss further in the case that it has any negative impact.

I have commented on  [https://github.com/WordPress/wporg-mu-plugins/issues/262](https://github.com/WordPress/wporg-mu-plugins/issues/262)
accordingly.

Thank you to [@milana_cap](https://profiles.wordpress.org/milana_cap/), [@jpantani](https://profiles.wordpress.org/jpantani/),
and the contributors at the Marketing and Documentation tables at WCUS, and to the
ticket authors above: [@estelaris](https://profiles.wordpress.org/estelaris/), [@juanmaguitar](https://profiles.wordpress.org/juanmaguitar/),
and [@kenshino](https://profiles.wordpress.org/kenshino/).

+make.wordpress.org/docs/
+make.wordpress.org/design/+make.wordpress.org/marketing/

[#navigation](https://make.wordpress.org/meta/tag/navigation/) [#support](https://make.wordpress.org/meta/tag/support/)
[#documentation](https://make.wordpress.org/meta/tag/documentation/)

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