Conduct Surveys

Gather insights about how people use WordPress and identify areas where awareness is low. Design a survey, collect responses, and share your findings in #community-team and with your local group. Fresh perspectives, especially from students and newer community members, help the project understand what’s working and what needs attention.

Steps

  1. Choose a survey tool. Free options like Google Forms or Jotform work well.

  2. Decide what you want to learn. Pick a topic related to how people use WordPress, what they struggle with, or where awareness is low. A focused question produces more useful results. The Community Team Handbook is a good place to explore what the community cares about.

  3. Design your survey. Keep it short and easy to complete. Use multiple choice and rating scales where possible — they’re easier to analyze than open text fields.

  4. Share the survey. Distribute it through whatever channels make sense — your local meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area., student club, online WordPress spaces, or your own network. Give people enough time to respond.

  5. Summarize your findings. Look for patterns and surprises. Write up what you asked, who responded, and what you learned.

  6. Share what you found. Post your summary in #community-team on Slack and share it with your local group. You can also share in #community-events if your survey relates to WordPress events.

Contribution checklist

  • Survey designed with a clear focus
  • Distributed with enough time to collect responses
  • Findings summarized and shared in #community-team and with your local group

What happens next

Your findings may inform how the community plans events, resources, or outreach. If your results spark interest, the team may ask you to present at a meeting or write it up for the Make WordPress Community blog.

Help

Stuck? Check the getting help guide, then ask in #community-team.

Further reading:
Community Team Handbook
After Your WordCamp — how surveys fit into the post-event process
WordPress Event Attendee Feedback form — example of how the Community team gathers feedback
Jotform Survey Guide
SurveyMonkey Survey Design Guide
Pew Research on Writing Survey Questions
Harvard’s Questionnaire Design Tips

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