The Goal of the Admin Help Plugin Team

The goal of the Admin Help Plugin team is to alleviate frustration in people who find the admin too difficult to use.

In the State of the Word (WCSF 2013), Matt talked about the 96% attrition rate on wp.com, and how it was probably higher on WordPress due to the extra steps. If users are getting frustrated and walking away from WP, how can we prevent that frustration?

Below are the slides from Matt’s State of the Word Presentation at WCSF 2013