Summary of HelpHub Meeting 2 July 2018


@pskli @netweb @clorith @milana_cap @atachibana @g.allegretta @kenshino

Phase 1 Launch

We faced some issues at the systems level – there was no direct way to import the media that we have.

So now we’re gonna have to manually feed the media to the CDN and we might end up with HelpHub going up with no ability to upload media.

We’re gonna look at fixing the upload media portion with the Systems & Meta teams after.

This will likely take more time, I don’t have a clear estimate now. @clorith @netweb are working hard on it

There is also a content freeze in effect now to make sure we don’t need to do content migration twice when the migration is particularly difficult right now.

Phase 2 Starts

Current Focus

As a fair bit of the improvements require data from Phase 1 (e.g. how people use the site and getting appropriate feedback), we’ve decided to work on functionality that promotes the involvement from the wider audience.

Reminder for what we planned for Phase 2

Feedback Mechanism

A new issue was created to differentiate from the Article Voting functionality and a healthy discussion has started –

WP Versions

We voted to revisit requirements for this with the Core Team. The issue can certainly be written better – e.g. putting Codex screenshots to show what we’re replacing and how we intent for content to be restructured

A new Epic was created to track this –

GitHub issues

It was suggested that we have proper issues created (if not already) for each of the suggested parts of Phase 2. That is being worked on @pskli

Development Meta

Gulp/Grunt is currently broken on HelpHub repo. @pskli and @netweb are working to fix it.


Doc Team Meetings

We voted to alternate HelpHub meetings with Documentation Team meetings. This is especially helpful as HelpHub requires other Doc Team work such as Codex redirection for HelpHub to get the visitors it’s intended for.