HelpHub Meeting Recap, Sept. 29

Yesterday’s HelpHub meeting focussed on the design, UXUX UX is an acronym for User Experience - the way the user uses the UI. Think ‘what they are doing’ and less about how they do it. and user flow with discussion about the content structure as well. You can read the Slack logs here.

The conversation largely focussed around what tools we will be using to plan the design as well as the content. We settled on the following:

  • InVision & Balsamiq for building wireframes & sharing prototypes
  • TrelloTrello Project management system using the concepts of boards and cards to organize tasks in a sane way. This is what the team uses for example: Docs for planning the content structure as well as the content itself

Projects have been setup in each of these platforms and you can find all the information on the HelpHub project page in the Docs Handbook. If you would like edit access to any of the projects (they will all be publicly visible without special access) then please pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” me on SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at (username: hlashbrooke) with your email address and I will add you where necessary.

The next weekly HelpHub meeting will be on Tuesday, October 6, 2015 13:00 UTC and the focus of this meeting will be content – starting with user personas and general structure. Hope to see as many of you there as possible 🙂

#chat-recap, #helphub