WordPress Theme Install/Customizer — Usability Test 2

I did a 2nd usability test on theme installs and customizerCustomizer Tool built into WordPress core that hooks into most modern themes. You can use it to preview and modify many of your site’s appearance settings. headers/widgets using WordPress r27502 with an intermediate/advanced user.

Summary

  • Users love the theme install process. Well done!
  • No trouble installing a theme
  • No trouble adding headerHeader The header of your site is typically the first thing people will experience. The masthead or header art located across the top of your page is part of the look and feel of your website. It can influence a visitor’s opinion about your content and you/ your organization’s brand. It may also look different on different screen sizes. images
  • Difficulty randomizing headers
  • I’m fascinated about the reasons people give for picking themes. 🙂

You can download the full video here: b692a9a3.mp4.

Successes

No trouble installing a theme: “I love love love how easy you make the whole installation process. You guys have really streamlined that. It’s one of the things I really appreciate about WordPress.” (Length: 0:58)

See more highlight reels after the jump.

#customizer, #customizer-headers, #customizer-widgets, #usability-testing-2

WordPress Theme Install/Customizer — Usability Test 1

I did a usability test on theme installs and customizerCustomizer Tool built into WordPress core that hooks into most modern themes. You can use it to preview and modify many of your site’s appearance settings. headers/widgets using WordPress r27493 with a beginner.

Summary

  • The “Add New Theme” box works wonderfully
  • No trouble adding headerHeader The header of your site is typically the first thing people will experience. The masthead or header art located across the top of your page is part of the look and feel of your website. It can influence a visitor’s opinion about your content and you/ your organization’s brand. It may also look different on different screen sizes. images
  • Misses how to install a new theme at first
  • Difficulty randomizing header images
  • Reasons behind picking themes are fascinating 🙂

You can download the full video here: a8d3a9a3.mp4.

Successes

Installs a new theme after search fails and she finds the “Add New Theme” box (Length: 1:05)

No trouble adding header images (Length: 2:06)

Points of Confusion

When asked to “install a new theme” with little other direction, she looked at the installed themes first instead of installing a new one—this clip is where she figures out the mistake (Length: 0:24)

Difficulty randomizing header images (Length: 6:04)

See more highlight reels after the jump.

#customizer, #customizer-headers, #customizer-widgets, #theme-install, #usability-testing-2