User research is key to ensuring that software meets users’ needs. With user research efforts ramping up across the project, now is a great time to get involved!
You don’t need to be a designer (or a developer, or a tester!) to become a researcher. All you need is a curious mind and a desire to help improve products for users.
With the site building study wrapped up, the next research efforts will be focussing on usability testing of new features. Coming up this month:
Anyone can become a researcher! You can start as a silent observer. This is the easiest way to get involved. You join the call as a silent, invisible participant to see how it works, and you can share your observations with us in Slack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. after the session.
If you’re ready for the next step, you can help by taking notes or even running a session. You can also help by contributing your observations after the fact, watching video recordings, or compiling results. There are guides and support available for all of these tasks, as well as lots of friendly faces in the #research channel in Slack to answer any questions you may have.
If you’d like to be involved in one of the research studies listed above, please comment here or ping The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” myself, @sarahmonster in Slack, and I’ll get you set up and ready to go.