Title: Exploring sitebuilding via user research
Author: sarah semark
Published: November 30, 2018

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 [  ](https://profiles.wordpress.org/tinkerbelly/) [sarah semark](https://profiles.wordpress.org/tinkerbelly/)
5:55 pm _on_ November 30, 2018     
Tags: [gutenberg ( 21 )](https://make.wordpress.org/design/tag/gutenberg/),
[research ( 19 )](https://make.wordpress.org/design/tag/research/)   

# Exploring sitebuilding via user research

As phase 2 of GutenbergGutenberg The Gutenberg project is the new Editor Interface
for WordPress. The editor improves the process and experience of creating new content,
making writing rich content much simpler. It uses ‘blocks’ to add richness rather
than shortcodes, custom HTML etc. [https://wordpress.org/gutenberg/](https://wordpress.org/gutenberg/)
begins to gear up, it’s time to do some exploratory research in order to better 
understand the 30% of the web who may not be active in the WordPress community. 
This foundational research is intended to get a better understanding of how people
use site- and page-builders currently, what their mental models of a website look
like, and what pain points exist in the experience. Results will be used to inform
the boundaries of the overall product direction.

Working with [@karmatosed](https://profiles.wordpress.org/karmatosed/) and [@alexislloyd](https://profiles.wordpress.org/alexislloyd/),
[@jarahsames](https://profiles.wordpress.org/jarahsames/) and myself have been working
on a [research plan](https://paper.dropbox.com/doc/ofalotl7MM3VPpcmnOPZw) to explore
attitudes toward sitebuilding. In short, we’ll be talking to people about their 
experience building websites, and we’d love for everyone in the community who’s 
interested to join us!

Absolutely anyone can be involved—you don’t need to be a researcher, or a designer,
or a UXUX UX is an acronym for User Experience - the way the user uses the UI. Think‘
what they are doing’ and less about how they do it. person. You don’t need to have
any experience talking to people, all you need is the willingness to listen and 
learn! Participating in user research is a great way of gaining empathy for your
end users and evolving a more user-centric way of approaching product decisions.

There are lots of different ways to participate: you can help us with the planning
and writing of the script. You can sit in on a session as a silent observer. You
can take notes. You can run a session yourself. Or you can help analyse the results
once it’s all over. Sarah and Sarah will provide you with guides for each task and
will be there to help you throughout the process if you have any questions. 

The interview sessions will be run **the week of 10 December**. These sessions will
be shared in the [#research](https://paper.dropbox.com/?q=%23research) SlackSlack
Slack is a Collaborative Group Chat Platform [https://slack.com/](https://slack.com/).
The WordPress community has its own Slack Channel at [https://make.wordpress.org/chat/](https://make.wordpress.org/chat/)
channel for anyone who’d like to participate.

A report of the results will be published here by 9 January, and updates on progress
will be posted here weekly so you can follow along. Updates will also be shared 
every week during the regular design meeting every Wednesday at 19:00 UTC.

Interested in joining in? [Register your interest here!](https://tinkerresearch.typeform.com/to/SUduAL)

[#gutenberg](https://make.wordpress.org/design/tag/gutenberg/), [#research](https://make.wordpress.org/design/tag/research/)

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# Post navigation

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