Contributor Survey

Did you contribute to WordPress through any of the contributor teams in 2015 (including the community team, which includes local event organizing)? If so, could you contribute few more minutes to fill in the 2015 contributor survey? It will help us establish some baselines around the contributor experience so that we can see how things change over time.

The survey is anonymous (so you can be extra honest), all questions are optional (so you can skip any that you don’t want to answer), and we’ll post some aggregate results by the end of January. It took testers 5-10 minutes to complete on average (depends how much you have to say), so I bet you could knock it out right after you read this post! 🙂

There are two sections of the survey. The first has questions about team involvement, recognition, and event involvement, and is pretty much what you’d expect from an annual survey (which teams did you contribute to, how happy are you as a contributor, etc).

The second section is about demographics so we can take a stab at assessing how diverse our contributor base is. All questions are optional, but the more information we have the better we can figure out what we need to improve. If there’s some information you’d rather not identify, that’s okay, but please do not provide false information or use the form to make jokes — just skip those questions.

The survey will be open until January 15, 2016. Whether you have 5 minutes now, or 10 over lunch (or whenever), please take the 2015 contributor survey. Thanks!

Deputies, WC orgs, and MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. orgs: I know you all filled in an annual survey specific to your role. This one is less specific in the part about team activity, and more specific in the demographics part, so it would be great if you could fill it in, too.

#annual-survey, #community-management, #contributors, #surveys

Meetup Program Recap for 2014

Each year we send a survey to all MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. organizers and members within our chapter program and post a recap. I neglected to post a snapshot of the program at the beginning of this year, so you’ll see another survey right on the heels of this recamp to provide a snapshot of 2015. 🙂

Next year’s snapshot will be up by the end of February 2016. No foolin’.

2014 Snapshot

At the end of 2014, we had 120 groups participating in the chapter program with (roughly) 30,000 members in them. Of those ~30,000 people, about 18,000 (60%) actually attended any events.

Of those 120 groups, 106 (88%) held 1,119 events over the course of the year (averaging about 93 a month). Our most active month for Meetup events was October at 115 events during the month.

The most active groups in 2014 were:

  • The Albuquerque WordPress Group
  • The Austin WordPress Meetup Group
  • Seattle WordPress Meetup
  • WordPressKC
  • Greater Milwaukee Area WordPress Meetup

Survey Snapshot

Along with the data that came directly from Meetup.com, there is also a little information we can gather from the survey itself. The sample size was remarkably small compared to the pool of recipients (718 responses out of, ostensibly, 30,000 contacts bringing us to a response rate of 2%). As a result, these findings are specific to respondents and not applied to the program overall.

Respondent Stats
79% lived in the United States.
50% live in the city their Meetup group is in.
25% live in a suburb of the city their Meetup group is in.
20% live within driving distance of the city their Meetup group is in (it’s unclear whether this excludes all suburbs).

Most of the respondents have been members of their groups for over a year (53%) with those who had been members between three and twelve months coming second (33%) and those less than three months at 14%.

Of the top five reasons folks don’t attend, the most common was the topic. However there was a clear trend around scheduling conflicts and attendance.

  • 56% – The posted topic
  • 48% – Work schedule
  • 42% – Day of week
  • 39% – Time of day
  • 37% – Location/venue

Event types most are interested in:

  • 81% – Formal presentation with a speaker followed by Q&A
  • 77% – Workshop/training
  • 61% – Discussion groups
  • 58% – Show & tell of what people are doing with WordPress in the community
  • 47% – Working on your WordPress sites/projects at a coffeeshop with others

A scant quarter (23%) wanted to help with organizing events, but only 5% of respondents had actively planned something in 2014.

Who we, the respondents, are:

  • 48% – Developer
  • 46% – Small Business Owner
  • 42% – Site Admin
  • 40% – Blogger
  • 37% – Advanced User

62% of all respondents had never contributed at all. Common comments from those who hadn’t included concerns about lacking knowledge, not knowing how to begin, and general embarrassment that can potentially be defined as imposter syndrome.

Conclusion

While 2014 was generally a good year for the Meetup program overall, we saw a very low level of engagement ranging from events and attendance all the way to survey responses. After the push at the beginning of 2015 to open up event planning to any member, we’ve already seen a difference to date but you can expect to see the same encouragement from the team again this year!

Next week you’ll start to see surveys for this year in your inbox (for both organizers and members). Help us all to continue making progress by encouraging participation from your entire organizing team as well as your members!

#annual-survey, #meetups-2, #surveys

One Survey to Rule Them All

In our never-ending quest to make WordCamps easier to organize and better for attendees, I’d like to improve the attendee survey experience. The survey is frequently an after-thought for organizers, and when Polldaddy started requiring a WordPress.comWordPress.com An online implementation of WordPress code that lets you immediately access a new WordPress environment to publish your content. WordPress.com is a private company owned by Automattic that hosts the largest multisite in the world. This is arguably the best place to start blogging if you have never touched WordPress before. https://wordpress.com/ account, things got complicated.

I’ve always been loathe to ask everyone to use the same survey because I don’t like to limit individuality in WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. organizing, but at the same time it would be incredibly useful to have all WordCamps judged on the same scale so we can give organizers reliable data on how their event directly compares to other events. Currently we provide a default survey template to organizers so they can customize it, but teams can write their own as well. My experience is that most teams don’t customize it very much, if at all.

Proposal: Make one centralized survey available on WordCamp CentralWordCamp Central Website for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each. with a drop down for the WordCamp name and questions that should apply to every WordCamp. All camps can then tweet/email out the same link, making the survey easy to find. WordCamp Central then just exports the results to the organizing team after a period of 2 weeks. For V2, we could even set up an automated system so that CampTix would send an email about the survey to all attendees the day after the event, and maybe even automate a scheduled post about the survey on the blog as well.

Here is an example/proposed survey: http://central.wordcamp.org/wordcamp-attendee-survey/

Please comment with your thoughts on a centralized WordCamp Attendee Survey. If you have suggestions about the survey questions themselves, please also leave those in the comments.

#surveys, #wordcamps